At a Glance
- Tasks: Manage customer orders and stock allocations while collaborating with sales teams.
- Company: Join a global leader in consumer goods with a focus on diversity and inclusion.
- Benefits: Enjoy flexible hours, 33 days off, profit sharing, and a modern gym.
- Other info: Dynamic team environment with opportunities for continuous improvement.
- Why this job: Make an impact by ensuring timely delivery and building strong customer relationships.
- Qualifications: Fluent in English and Italian; supply chain experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Frimley, Surrey. Start date: 6 July 2026. Role is not eligible for relocation.
As part of the EMEA SSC, you will provide outstanding service for a portfolio of defined customers (retailers) and support the SCJ sales team. You will speak Italian to communicate with customers, attend supply chain meetings, manage stock allocations, and ensure accurate processing of all orders while liaising with internal stakeholders.
The Customer Supply Chain function comprises seven multilingual teams that support our commercial businesses across the EMEA region, ensuring products are delivered on time and in full to our customers.
What’s in it for you?
- Flexible start and finish times + 4.5 day working week
- 33 days annual leave including public holidays (supporting European countries)
- Profit Share, Pension, Life cover & Health Insurance
- Free parking, shuttle bus from local train stations, EV Charging, Cycle to Work Scheme
- Newly updated onsite Gym with free classes + spin studio
Responsibilities
- Leverage communication and influencing skills in order management to maximise customer case fill and on‑time delivery in line with departmental and customer targets.
- Maximise collaborative ways of working with trade customers through analysis and communicate recommendations to benefit the business.
- Build strong collaborative relationships with partners in the local business to drive commercial and supply chain initiatives.
- Professionally manage stock allocations in line with local sales and supply chain teams’ expectations in low or out of stock situations.
- Ensure the effective management of new product listings and delists into customers through liaison with local sales & logistics service providers.
- Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.
Experience you’ll bring
- Fluent in English and Italian, both written and verbal. Knowledge of Greek is an advantage.
- Supply chain experience or understanding of end‑to‑end supply chain (desirable).
- Previous experience in customer services and order management (desirable).
- Intermediate level in Word, Excel and Outlook.
Behaviours you’ll need
- Influencing, presenting, communication and problem‑solving skills.
- Ability to establish collaborative and trusting business relationships through professional, proactive interactions.
- Very good team player.
- Mindset to seek continuous improvement.
Inclusion & Diversity
We’re a global business that values people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We are committed to building a diverse, inclusive, and supportive work environment where all people can thrive.
Order Management Analyst - Italian Speaker in Frimley employer: SC Johnson GmbH
At SC Johnson, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee well-being. Located in Frimley, Surrey, our Shared Service Centre fosters collaboration and growth, providing opportunities for professional development alongside generous benefits such as a 4.5-day working week, extensive annual leave, and a supportive environment that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Analyst - Italian Speaker in Frimley
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the Customer Supply Chain team.
✨Tip Number 2
Prepare for the interview by brushing up on your supply chain knowledge. Familiarise yourself with common challenges in order management and think of examples from your past experience that showcase your problem-solving skills.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in Italian, practice speaking and writing in Italian before the interview. You could even prepare a few key phrases related to order management to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SC Johnson.
We think you need these skills to ace Order Management Analyst - Italian Speaker in Frimley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Order Management Analyst role. Highlight your experience in customer service and order management, especially if you've worked with supply chains before. We want to see how your skills match what we're looking for!
Show Off Your Language Skills:Since this role requires fluency in Italian and English, don’t forget to showcase your language skills prominently. If you have any relevant certifications or experiences, let us know! We love seeing candidates who can communicate effectively.
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role. Let us know why you’re excited about joining our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SC Johnson GmbH
✨Brush Up on Your Italian
Since this role requires fluent communication in Italian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during your day-to-day tasks.
✨Know Your Supply Chain Basics
Familiarise yourself with the end-to-end supply chain process. Understanding how order management fits into the bigger picture will help you answer questions confidently and show that you’re proactive about learning.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved customer issues or improved processes. This will demonstrate your ability to think critically and act decisively, which is crucial for this role.
✨Build Rapport with Interviewers
Remember, this role involves collaboration and relationship-building. During the interview, focus on establishing a connection with your interviewers by being personable and engaging. Ask them about their experiences in the team to show your interest.
