At a Glance
- Tasks: Collaborate with teams to enhance supply chain processes and drive automation.
- Company: Dynamic company focused on innovative supply chain solutions in EMEA.
- Benefits: Competitive pay, flexible hours, 33 days leave, and a newly refurbished gym.
- Other info: Opportunity for growth in a supportive and inclusive environment.
- Why this job: Join a diverse team and make a real impact on customer service across Europe.
- Qualifications: Advanced Excel skills and fluency in an EU language preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Frimley, Surrey. Function: Supply Chain – Shared Service Centre.
As part of the EMEA Shared Service Centre, you will work with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service. Using Lean methodology & tools, you’ll look for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities.
The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region, ensuring products are delivered on time in full to our customers (retailers). We do not support international relocation for this role.
What’s in it for you?
- Competitive pay & benefits incl Profit Share
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Pension, Life cover & Health Insurance
- Free parking, Shuttle bus from local train stations, EV Charging
- Newly refurbished Gym with free classes and Spin Studio
Responsibilities
- Utilise (AI Robot) Tool to maximise case fill rate.
- Collaborate with customer supply chain team, Marketing, local countries and Managers to provide outstanding service to all stakeholders.
- Process sample/broker orders in strict adherence to agreed procedures and manage truck overflows per country‑specific procedure.
- Use automation tools to drive current CFS processes and identify new automation opportunities.
- Create accurate monthly metrics.
- Create capacity and drive efficiency by simplifying and standardising processes & procedures across multiple countries.
Experience you’ll bring
- Advanced Excel skills.
- Strong numeracy skills and analytic mindset.
- Fluent in an EU language, ideally German, French, Dutch or Italian.
- Root Cause Analysis experience.
Behaviours you’ll need
- Good communication skills.
- Ability to work on own initiative and prioritise tasks, flexibility, adaptability and respect deadlines.
- Ability to work under pressure with attention to detail.
- Ability to work across multiple countries simultaneously.
- Good team player skills and quick thinking/acting (speed).
Inclusion & Diversity
We are committed to building a diverse, inclusive, and supportive work environment where all people can thrive.
Customer Supply Chain Analyst – Ops Team in Frimley employer: SC Johnson GmbH
Join our dynamic team in Frimley, Surrey, where we prioritise employee well-being and professional growth. With competitive pay, flexible working hours, and a generous leave policy, we foster a supportive environment that encourages innovation and collaboration across our multilingual teams. Our commitment to diversity and inclusion ensures that every voice is heard, making us an exceptional employer for those seeking meaningful and rewarding careers in the supply chain sector.
