At a Glance
- Tasks: Lead and develop aftermarket operations, driving service performance and parts revenue.
- Company: Dynamic nationwide business focused on growth and customer satisfaction.
- Benefits: Competitive salary package with opportunities for professional development.
- Why this job: Take ownership of a key function and make a real impact in the industry.
- Qualifications: 5+ years in aftermarket leadership with strong technical understanding.
- Other info: Join a growing team with excellent career advancement opportunities.
The predicted salary is between 70000 - 90000 £ per year.
A senior leadership opportunity to take full ownership of aftermarket operations across a nationwide business. This role is central to driving service performance, parts revenue, and operational efficiency across an established and growing customer base.
You will lead the aftermarket function end-to-end, covering parts, service, contracts, and site operations.
The Opportunity
- Lead and develop the entire aftermarket and maintenance function
- Drive growth across parts, service, and long-term support contracts
- Build and manage a high-performing service and operations team
- Implement structure, processes, and best practice across the department
- Play a key role in the continued growth of the business
Key Responsibilities
- Full ownership of aftermarket operations across the UK
- Management of parts sales, service delivery, and maintenance activities
- Leadership and coordination of service engineers and site works
- Ownership of service contracts and ongoing customer support
- Oversight of machine warranty processes and technical support
- Development of parts, procurement, and stock management strategy
- Management of yard operations and logistics at the Coventry site
- Supplier management and development of key relationships
- Budgeting, forecasting, and performance management
- Driving operational efficiency, service quality, and customer satisfaction
About You
- Proven leadership experience within heavy plant, quarrying, material handling, industrial machinery aftermarket
- Strong technical understanding of crushing, screening, or similar equipment
- Track record of managing service teams and driving aftermarket performance
- Commercially aware with strong operational control
- Confident managing suppliers, customers, and internal stakeholders
- Able to bring structure, accountability, and performance into a growing function
Requirements
- 5+ years’ experience in a relevant aftermarket/service leadership role
- Degree educated (or equivalent experience)
- Strong systems knowledge (MS365, SharePoint, Salesforce or similar)
- Full UK driving licence
- Willingness to travel nationally as required
Senior Aftermarket Manager in Coventry employer: SC ENGINEERING
Contact Detail:
SC ENGINEERING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Aftermarket Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its aftermarket operations. Show them you understand their business and how you can drive service performance and operational efficiency.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership experience and technical knowledge make you the perfect fit for managing their aftermarket function. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Aftermarket Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Senior Aftermarket Manager role. Highlight your leadership experience and any relevant technical knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about aftermarket operations and how your background aligns with our goals. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you drive growth in parts sales or improve service delivery? We want to see the impact you've made in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at SC ENGINEERING
✨Know Your Aftermarket Inside Out
Make sure you brush up on your knowledge of aftermarket operations, especially in heavy plant and industrial machinery. Be ready to discuss specific strategies you've implemented in the past to drive service performance and parts revenue.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully built and managed high-performing teams or improved operational efficiency. This is your chance to shine!
✨Understand the Business Landscape
Familiarise yourself with the company’s position in the market and its competitors. Being able to discuss how you can contribute to their growth and customer satisfaction will set you apart from other candidates.
✨Be Ready for Technical Questions
Since a strong technical understanding is crucial for this role, prepare for questions related to crushing, screening, and similar equipment. Brush up on relevant systems knowledge like MS365 and Salesforce to demonstrate your tech-savviness.