At a Glance
- Tasks: Support Quality Assurance processes and ensure compliance with ISO 9001 standards.
- Company: Join a leading organisation committed to quality and excellence.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Make a real impact on quality management and drive positive change.
- Qualifications: 2 years in Quality Control or Assurance; diploma in Quality Management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Consolidate and assist with Quality Assurance administration and reports.
Consolidate the statistics and reports received from the cash centres and submit to relevant stakeholders. Assist in facilitating Quality Assurance training and document reviews for Cash Processing and Logistics. Contribute and assist with the development of the Quality Management System according to the ISO 9001:2015 standards. Inspect and report on compliance to published SOP at the cash centres as required. Assist in the review and validation of mapped workflow processes and SOPs. Consolidate the quality inspection reports from cash centres and provide to the Quality Assurance Managers weekly and monthly. Engage Senior Management, consolidate inputs from relevant stakeholders into the Board Report. Edit and cleanup of the Board Report before final submission to Head Operations. Update and consolidate the Quality Division KPI information and submit it to the Quality Divisional Manager monthly. Report, compile and distribute minutes of Quality Assurance MANCOs, SARB Penalty Meetings and other Quality Assurance Meetings. Load Fraxion requests for the Quality Division (e.g. data request, phone upgrades, Credit Card). Consolidate SARB BI dashboard, identify data anomalies, compile report and distribute on request. Provide support to the Quality Assurance Managers and the Process Change Specialist with regards to ISO awareness and the BMS navigation initiatives. Assist the Process Change Specialist with quality checks on documents (SOPs, GI’s, mapped processes, policies and templates) before publishing. Maintain and update the storage of Quality documents according to Quality Management System Requirements as outlined by ISO 9001:2015 standards. Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard. Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.
Provide support to Project Management. Consolidate SARB Phase 2 material packaging errors, monitor trends weekly and distribute the consolidated information to the QAM for Industry discussions. Consolidate and report on Daily Stats relating to Fit/Unfit yields and Transactional data from cash centres participating in the Currency Integrity Industry Testing. Update and share the project dashboards to the relevant stakeholders.
Assist with Quality Assurance process and systems management. Perform ad-hoc quality assurance inspections, as directed by the Quality Assurance Manager relating to processes, final products and identify deviations from quality standards. Identify quality checks that are not compliant against the set standards and follow up with the relevant departments until findings are closed. Guide the Quality & Loss Officers and relevant stakeholders to conduct and report quality assessments accurately. Capture Logistics, Cash Processing and POPI Clean desk inspection checklists from Cash Centres, consolidate and submit the information to the Quality Assurance Managers. Assist Centres with Root Cause Analysis of incidents, findings and non-conformance when required. Log non-conformance and findings on the relevant template and follow up on pending or overdue investigations with the applicable Centres. Track receipt of audit inspections, other checklists and reports from Cash Centres and escalate as required to the Quality Assurance Managers. Monitor and capture settings received from Centres. Report on Note Sorting Machine threshold settings and escalated to relevant stakeholders.
Assist with the monitoring of Compliance to Regulatory Bodies. Collate and provide reporting on SARB regulatory and SARB Inspection. Assist where required with SARB Inspections.
Live the organisation culture within one’s centre. Live the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission. Provide leadership to employees within the organisation, creating a winning culture and high morale. Lead as an Ambassador and executor of Change. Act as a change Champion in periods of change to ensure continuity to operations.
Requirements
Work Experience: 2 Years’ experience in Quality Control or Quality Assurance.
Education: Diploma in Quality Management or similar: Advantageous.
Knowledge of ISO9001.
Quality Assurance Coordinator in Houghton employer: SBV South Africa
As a Quality Assurance Coordinator at SBV Services, you will thrive in a dynamic work environment that prioritises employee growth and development. Our commitment to ISO 9001:2015 standards ensures that you will be part of a team dedicated to excellence, while our supportive culture fosters collaboration and innovation. With opportunities for professional advancement and a focus on sustainability, SBV Services is an exceptional employer for those seeking meaningful and rewarding careers in quality assurance.
