At a Glance
- Tasks: Lead client relationships and drive business growth in a dynamic financial services environment.
- Company: Join a forward-thinking company committed to client success and innovation.
- Benefits: Enjoy health coverage, flexible work, career development, and competitive pay.
- Other info: Be part of a diverse team that values inclusion and equal opportunities.
- Why this job: Make a real impact by solving business problems through technology and collaboration.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 45000 - 60000 £ per year.
Position Overview
SBS is currently recruiting an Account Manager to be responsible for leading and managing the commercial, contractual and relationship aspects of allocated clients. The Account Manager will have responsibility for the client relationship at business line executive level, and will ensure overall account objectives are met, will develop accounts through existing channels to continually grow the business and identify new opportunities to grow the Sopra footprint. This is a highly visible and complex role, since the candidate will be managing key relationships, influencing client engagement and delivery performance as well as directing virtual teams so that client commitments are met. In addition, we expect to see significant growth from the assigned client base.
Responsibilities
- Accountability for the end-to-end client relationship
- Client retention, growth through new business and expansion in existing clients
- Maintain high levels of client satisfaction by addressing client issues
- Account Strategies to monitor and drive client needs leading to new revenue opportunities
- Share insight and knowledge with broader sales team to support the overall team objectives
- Collaborative working across lines of business to deliver client needs and net new opportunities
Qualifications
- High integrity, business acumen, drive, and a desire to help clients win.
- Experience of Account Management within financial services.
- In-depth experience in navigating the sales process, even during adverse periods.
- Working understanding of the financial services industry (particularly retail banking).
- Ability to prospect into and manage executive level relationships throughout the sales cycle by building rapport and delivering compelling, persuasive propositions that yield significant return on investment.
- Passionate about solving business problems through technology.
- Clear and accurate written and oral / presentation skills in front of large teams of senior stakeholders.
- Strong collaboration skills with a penchant for building cross-functional (deal) teams to deliver results which individually the stakeholders could not achieve.
The role requires the following experience:
- A proven track-record of success (and overperformance) in sales and account management.
- Demonstrably capable of managing complex sales processes and converting opportunities to new business within existing clients in the financial services market.
- Experience of managing contract negotiations with clients.
- Knowledge of the retail financial services and an understanding of the solutions that address this market.
- Ideally candidates would have worked and supported clients through digital transformations.
We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.
Equal Opportunity Employer
We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
Account Manager II in Yate employer: SBS
At SBS, we pride ourselves on being an excellent employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation. Our Sheffield/London locations provide unique opportunities for professional growth in the rapidly evolving field of cloud cyber security, with access to ongoing training and development programmes. Join us to make a meaningful impact while enjoying a hybrid work model that promotes work-life balance and employee well-being.
