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- Tasks: Drive strategy and performance for a cutting-edge digital banking platform.
- Company: Join SBS, a global fintech leader transforming the finance industry.
- Benefits: Enjoy competitive pay, health coverage, flexible work, and career development opportunities.
- Why this job: Make a real impact in fintech while collaborating with senior leaders globally.
- Qualifications: Recent MBA graduates with strategic thinking and analytical skills are encouraged to apply.
- Other info: Experience a dynamic environment with global exposure and growth potential.
The predicted salary is between 80000 - 100000 £ per year.
Position Overview: This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Chief of Staff! The Digital Engagement Global Business Unit at SBS is in charge of developing, commercializing, and operating the Digital Banking Suite (DBS), a comprehensive digital banking platform that empowers financial institutions with a next-gen platform to enhance customer engagement via modern mobile-native and web experiences. Other offerings within the Business Unit include Open Banking, AI & CRM, and Digital Lending. We are looking for a Chief of Staff to act as a strategic partner to the General Manager and his deputy, supporting the effective running, alignment, and performance of the Business Unit.
The Chief of Staff will drive cross-functional alignment, oversee business performance, and enable disciplined execution across the portfolio, ensuring that strategy, execution, financial performance, and operational processes are tightly connected and running efficiently. This is a high-impact role designed for a recent MBA graduate with strong strategic thinking, analytical capability, and the ability to influence without authority.
Location: London, Paris, Dubai
Hybrid: 2-3 Days per Week Onsite
Responsibilities:
- Strategic Planning & Execution
- Support the development and refinement of the BU strategy across all products streams
- Translate strategy into clear priorities, roadmaps, and measurable objectives
- Track execution against strategic goals and ensure follow-through on key initiatives
- Identify and resolve cross-stream dependencies and trade-offs
- Business Performance & Financial Management
- Support ownership of the BU P&L, including budgeting, forecasting, and performance tracking
- Partner with Finance to ensure robust financial planning and visibility across all streams
- Monitor revenue, cost, and investment allocation; highlight risks and opportunities
- Support business cases and investment decisions across product lines
- Product Operations & Delivery Enablement
- Drive consistency in product operating models, governance, and delivery practices
- Partner with Product and Engineering leaders to improve planning, prioritization, and execution
- Ensure alignment between product roadmaps, commercial priorities, and resource allocation
- Help embed best practices across the product lifecycle management
- Governance & Operating Rhythm
- Prepare executive-level materials for QBRs and leadership meetings
- Drive accountability through clear tracking of actions, decisions, and outcomes
- BU Leadership enablement
- Act as a trusted advisor and sounding board to the BU Leadership
- Provide structured thinking, challenge, and insight on key topics
- Support preparation for executive and board-level discussion
- Lead or support high-priority, ad hoc strategic initiatives
Qualifications:
- Recently completed an MBA from a top-tier institution
- 2–5 years of prior experience in consulting, strategy, product, or operations in a high-performance environment
- Experience in fintech, SaaS, digital platforms, AI, or technology environments is highly desirable
Skills & Capabilities:
- Excellent strategic thinking and structured problem-solving
- Strong business acumen, including financial literacy (budgeting, forecasting, P&L understanding)
- Strong operational mindset with attention to execution and detail
- Excellent communication skills, with the ability to distill complexity into clarity
- High level of analytical capability (financial, strategic, and data-driven thinking)
- Ability to influence and align senior stakeholders
- Strong organizational and prioritization skills
- Intellectual curiosity, particularly around AI and emerging technologies
What’s in it for you:
- End-to-end exposure to running a digital business unit in direct partnership with senior leaders
- Opportunity to shape strategy, operations, and performance across multiple fintech domains
- Global exposure working with teams across continents
Company Overview: At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.
Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.
Equal Opportunity Employer: We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.
Chief of Staff in London employer: SBS
Contact Detail:
SBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff in London
✨Tip Number 1
Network like a pro! Reach out to connections in the fintech and digital banking space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your MBA skills can drive strategic planning and execution. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the Chief of Staff role. It shows you’re genuinely interested and proactive.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd. Don’t miss out on this opportunity!
We think you need these skills to ace Chief of Staff in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Chief of Staff role. Highlight your strategic thinking and analytical skills, and show how your experience aligns with the responsibilities outlined in the job description.
Showcase Your Impact: In your application, focus on specific examples where you've made a significant impact in previous roles. Use metrics and outcomes to demonstrate your ability to drive performance and align teams effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure that your communication is straightforward, reflecting the clarity we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets the attention it deserves from our hiring team.
How to prepare for a job interview at SBS
✨Know Your Strategy
Before the interview, dive deep into the company's strategy and how the Chief of Staff role fits into it. Be ready to discuss how you can support the development and execution of their business unit strategy, and think about specific examples from your past that demonstrate your strategic thinking.
✨Showcase Financial Acumen
Since this role involves P&L ownership and financial management, brush up on your budgeting and forecasting skills. Prepare to discuss how you've previously managed financial performance or contributed to financial planning in your past roles, as this will show your capability in handling the financial aspects of the position.
✨Demonstrate Cross-Functional Collaboration
The Chief of Staff needs to drive alignment across various teams. Think of examples where you've successfully collaborated with different departments to achieve a common goal. Highlight your ability to influence without authority and how you’ve navigated complex team dynamics in the past.
✨Prepare for Executive-Level Discussions
As you'll be preparing materials for leadership meetings, practice articulating complex ideas clearly and concisely. Consider how you would present key initiatives or performance metrics to senior stakeholders, and be ready to answer questions that may arise during such discussions.