SBS is seeking a Customer Success Analyst to act as the primary liaison for customer issues, coordinating with Product, Engineering, Support, and Customer Success teams to drive timely resolutions. You will translate complex information into clear customer updates and help improve service quality.
The role offers hybrid work with a minimum of 2 days in the office per week, and opportunities to influence customer outcomes through data-driven insights and collaboration across teams.
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Hybrid Customer Success Analyst employer: SBS
At SBS, we pride ourselves on being a leading fintech partner that not only drives innovation in the financial sector but also prioritises the well-being and growth of our employees. With a vibrant work culture that encourages collaboration and creativity, we offer comprehensive benefits including health coverage, flexible working arrangements, and robust career development opportunities, all within a global environment that values diversity and inclusion. Join us in shaping the future of finance while enjoying a fulfilling and rewarding career.
