SBS in Yate, Bristol is seeking a Customer Success Analyst to support clients, manage issues, and coordinate with Product, Engineering, Support, and Customer Success teams.
You will translate technical details into clear updates, monitor trends, and help improve service quality while building strong customer relationships. Hybrid role with 2 days in the office weekly; travel may be required.
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Customer Success Analyst: Tech Issue Resolver (Hybrid) employer: SBS
At SBS, we pride ourselves on being a leading fintech partner that not only drives innovation in the financial sector but also prioritises the well-being and growth of our employees. With a vibrant work culture that encourages collaboration and creativity, we offer comprehensive benefits including health coverage, flexible working arrangements, and robust career development opportunities, all within a global environment that values diversity and inclusion. Join us in shaping the future of finance while enjoying a fulfilling and rewarding career.
