At a Glance
- Tasks: Drive operational excellence and improve processes in a dynamic environment.
- Company: Join a forward-thinking company focused on efficiency and performance.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement.
- Why this job: Be at the heart of operations, making a real impact on team success.
- Qualifications: Experience in operations and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
Hours: 35 hr per week
Closing Date: Fri, 12 Jun 2026
About the Role
We are looking for a Senior Operations Lead to drive the day-to-day running and continuous improvement of our function. This is a high-impact, operational role focused on bringing structure, coordination and momentum to how the team operates. You will work closely with leadership and delivery teams to ensure priorities are clear, work is effectively coordinated, and key activities are executed with consistency and pace. You will play a central role in embedding strong operational rhythms, improving ways of working, and supporting delivery across the function, using data and insight to inform decisions where needed. This role is ideal for someone who enjoys being at the centre of operations—connecting teams, driving progress, and making things happen.
What You’ll Be Doing
- Operational Leadership & Coordination
- Own and drive the operational cadence of the function, ensuring priorities are clear, aligned and delivered effectively.
- Act as a central point of coordination across teams, bringing structure and visibility to key activities.
- Ensure work is tracked, progressed, and delivered with clear ownership and accountability.
- Identify gaps, blockers and risks, and take action to keep things moving.
- Operational Rhythm, Governance & Delivery
- Lead the preparation and facilitation of weekly, monthly and quarterly operational forums.
- Create high-quality materials, track actions, and ensure clear outcomes and follow-through.
- Maintain key artefacts such as RAID logs, RACIs, and process documentation.
- Support governance, controls, and audit readiness activities.
- Process Improvement & Ways of Working
- Identify inefficiencies and lead improvements to processes, tools and ways of working.
- Bring consistency and clarity to how work is managed and delivered across the function.
- Embed scalable, repeatable operational practices.
- Lead or coordinate improvement initiatives to enhance effectiveness and efficiency.
- Stakeholder Engagement & Facilitation
- Facilitate workshops, meetings and operational discussions to drive clarity and decision-making.
- Work with stakeholders to structure problems, align priorities and agree actions.
- Build strong relationships across teams and functions.
- Deliver clear, concise communications to a range of audiences.
- Operational Insight & Reporting
- Maintain and evolve reporting and dashboards that support operational decision-making.
- Review and interpret performance, capacity, and delivery trends.
- Ensure data is accurate, consistent and aligned to business needs.
- Use insight to highlight issues, inform decisions, and support planning.
- Financial & Workforce Operations
- Support budget tracking, forecasting and cost oversight.
- Assist with resource planning, utilisation tracking and workforce reporting.
- Coordinate recruitment and onboarding activities as part of operational workflows.
What We’re Looking For
- Experience & Capability
- Experience in operations, business management, or delivery support roles.
- Proven ability to coordinate work across teams and manage multiple priorities.
- Experience improving processes or implementing ways of working.
- Strong problem-solving skills, with the ability to bring clarity to complex situations.
- Stakeholder & Facilitation Skills
- Confident facilitating meetings, workshops and operational forums.
- Strong communication skills, with the ability to engage and influence stakeholders at all levels.
- Able to build effective working relationships across teams.
- Tools & Data
- Comfortable using Excel and reporting tools to support operational activities.
- Able to interpret data and translate it into practical actions.
- Experience with dashboards (e.g. Power BI) is beneficial but not essential.
- Ways of Working
- Highly organised, structured and detail-oriented.
- Proactive, with a strong sense of ownership and accountability.
- Focused on delivery, outcomes and continuous improvement.
- Comfortable working in fast-paced, evolving environments.
Why Join Us?
- Play a key role in shaping how the function operates.
- Work closely with leadership in a high-visibility role.
- Be at the centre of activity, driving coordination and delivery.
- Opportunity to make a tangible impact on efficiency and performance.
Ideal Candidate Profile
You are someone who enjoys being at the centre of operations, ensuring everything runs smoothly and effectively, brings structure, organization and momentum to complex environments, is confident coordinating people, priorities and delivery, uses data to support decisions but is primarily focused on execution and outcomes, takes ownership and drives work through to completion.
Senior Engineering Operations Analyst in Skipton employer: SBS Skipton Building Society
Join a dynamic team where your operational leadership will be pivotal in driving efficiency and performance. Our collaborative work culture fosters strong relationships across teams, providing you with the opportunity to make a tangible impact while enjoying professional growth and development. Located in a vibrant area, we offer a supportive environment that values innovation and continuous improvement, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
SBS Skipton Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Engineering Operations Analyst in Skipton
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. We want to see you shine, so practice common interview questions too!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior Engineering Operations Analyst in Skipton
Some tips for your application 🫡
Show Your Operational Skills:Make sure to highlight your experience in operations and how you've improved processes in previous roles. We want to see how you can bring structure and coordination to our team!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your achievements and how they relate to the role. We appreciate clarity as much as you do!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SBS Skipton Building Society
✨Know Your Operations Inside Out
Before the interview, dive deep into the operations of the company. Understand their current processes, challenges, and successes. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific operational challenges. Think of examples from your past experience where you've successfully coordinated teams or improved processes. Be ready to discuss these scenarios in detail.
✨Showcase Your Data Skills
Since the role involves using data for decision-making, be prepared to discuss your experience with tools like Excel or Power BI. Bring examples of how you've used data to drive operational improvements or track performance in previous roles.
✨Build Rapport with Stakeholders
Demonstrate your ability to engage and influence stakeholders during the interview. Share examples of how you've built strong relationships across teams and facilitated discussions that led to clear outcomes. This will highlight your interpersonal skills, which are crucial for the role.
