At a Glance
- Tasks: Support colleagues by resolving IT issues and ensuring smooth tech operations.
- Company: Join the fourth largest building society in the UK, focused on member satisfaction.
- Benefits: Enjoy a competitive salary, generous leave, and health benefits.
- Other info: Great career development opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact by enhancing colleague experiences with technology.
- Qualifications: Experience in 1st or 2nd line support and a passion for tech improvement.
The predicted salary is between 33050 - 33050 £ per year.
Hours: 9-5 Full Time, 5 days per week. Office based.
Salary: £33,050 per annum.
Closing Date: Fri, 5 Jun 2026.
An exciting opportunity has arisen for an individual who has a keen interest and background in IT to join us as an IT Workplace Technology Adviser in our 2nd line support team. This busy, highly functioning team requires a friendly and approachable person with a focus on colleague experience and technical knowledge.
About the Organisation
We are the fourth biggest building society in the UK and operate as a mutual organisation owned by our members, not by shareholders. Colleagues say Skipton's a great place to work, and you could be one of them, bringing new ideas to keep customers at the heart of what we do. Whatever your background and goals, we’ll help you take the next step toward a better future.
What's In It For You?
- Annual discretionary bonus scheme
- 25 days standard annual leave plus bank holidays and a rising 1 day per year of service, up to a maximum of 30 days
- Holiday trading scheme allowing you to buy and sell additional annual leave days
- Matching employer pension contribution of up to 10% per annum
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- Commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks for Carers, Pride Alliance groups, and others
- Health and wellbeing benefits including cycle to work initiative and discounted gym membership
What Will You Be Doing?
The role is varied, with a primary focus on supporting colleagues across the Society by resolving IT issues, ensuring correct equipment provisioning, packaging and software deployment, and setting up new starters. You will support Head Office, remote workers and our Branch Network, working closely with the Service Desk to deliver the best support possible.
What Do We Need From You?
We require an enthusiasm for technology and technical aptitude, combined with a proactive approach, effective time‑management skills and a desire to develop. Prior experience in a 1st or 2nd line support role is required, as is a passion for technology improvement and the use of data to identify problems and trends. You should be outcome driven, with a mindset for challenging and improving processes to enhance colleague experience and efficiency.
Essential Knowledge
- Windows 11
- macOS
- Office 365
- MECM/Intune
- Software packaging
- Nexthink Infinity
- ITIL (beneficial, but not essential)
As part of the role, you will be encouraged to develop your technical skills and knowledge, and supported for your ongoing career development and progression. We care about sustainability and long-term outcomes for both colleagues and customers.
IT Workplace Technology Adviser in Skipton employer: SBS Skipton Building Society
Skipton Building Society is an exceptional employer that prioritises colleague experience and professional growth within a supportive and inclusive work culture. With a strong commitment to employee development, generous benefits including a discretionary bonus scheme, extensive annual leave, and health and wellbeing initiatives, we empower our team members to thrive in their roles while making a meaningful impact on our members' lives. Join us in our vibrant office environment where your ideas are valued and your career can flourish.
Contact Details:
SBS Skipton Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Workplace Technology Adviser in Skipton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. Think about how your experience aligns with the role and be ready to share specific examples of how you've solved tech issues in the past.
✨Tip Number 3
Show your enthusiasm for technology! During interviews, express your passion for IT and how you stay updated with the latest trends. This will demonstrate your commitment to the role and the organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace IT Workplace Technology Adviser in Skipton
Some tips for your application 🫡
Show Your Passion for IT:When writing your application, let your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your technical skills and how they relate to the role of IT Workplace Technology Adviser.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your experience in 1st or 2nd line support and any knowledge of Windows 11, macOS, or Office 365. We want to see how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SBS Skipton Building Society
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, macOS, and Office 365. Be ready to discuss how you've used these technologies in previous roles, especially in a support capacity. This will show your technical aptitude and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Think about specific challenges you faced and how you approached them. This will demonstrate your proactive mindset and ability to improve processes, which is key for this position.
✨Emphasise Your People Skills
Since the role focuses on colleague experience, be ready to talk about how you’ve supported team members or clients in the past. Highlight your friendly and approachable nature, as well as your commitment to providing excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
