Platform Lead: Member Experience & Identity

Platform Lead: Member Experience & Identity

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
SBS Skipton Building Society

At a Glance

  • Tasks: Lead the Member Experience Platform and enhance digital journeys for over a million members.
  • Company: Join Skipton Building Society, a forward-thinking organisation focused on member satisfaction.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team dedicated to innovation and excellence.
  • Why this job: Shape the future of member interactions and drive impactful technology initiatives.
  • Qualifications: Proven leadership skills and experience in managing digital platforms.

The predicted salary is between 70000 - 90000 £ per year.

SBS Skipton Building Society is looking for a Senior Platform Owner to drive strategic ownership of the Member Experience Platform, enhancing the digital journeys for over a million members. This role requires leadership in creating a vision for integrated App, Portal, and Identity capabilities while managing technology initiatives and team dynamics. You will shape the future of member interactions and elevate the platform to new heights of efficiency and effectiveness.

Platform Lead: Member Experience & Identity employer: SBS Skipton Building Society

SBS Skipton Building Society is an exceptional employer that prioritises innovation and member satisfaction, offering a collaborative work culture where your ideas can truly make an impact. With a strong focus on employee development and growth opportunities, you will be empowered to lead transformative projects that enhance the digital experience for our members. Located in the heart of Skipton, you will enjoy a supportive environment that values work-life balance and community engagement.

SBS Skipton Building Society

Contact Details:

SBS Skipton Building Society Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Platform Lead: Member Experience & Identity

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Platform Lead: Member Experience & Identity at SBS Skipton Building Society!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like SBS Skipton Building Society or be willing to refer you for that Platform Lead: Member Experience & Identity position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from SBS Skipton Building Society who’s on the lookout for their next Platform Lead: Member Experience & Identity star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Platform Lead: Member Experience & Identity role at SBS Skipton Building Society!

We think you need these skills to ace Platform Lead: Member Experience & Identity

Strategic Ownership
Digital Journey Enhancement
Leadership
Vision Creation
Integrated App Development
Portal Management
Identity Capabilities Management

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at SBS Skipton Building Society. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at SBS Skipton Building Society

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at SBS Skipton Building Society. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!