At a Glance
- Tasks: Lead and coach customer service teams across multiple branches for seamless support.
- Company: Join Skipton Building Society, a community-focused organisation.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities to grow within a community-driven company.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in customer service and team leadership is essential.
The predicted salary is between 32000 - 34000 £ per year.
Skipton Building Society is recruiting a Customer Service Lead to support multisite branches in Harrogate and Wetherby.
The role blends frontline customer support and team leadership across branches and the contact centre, ensuring seamless service for face‑to‑face, phone and virtual interactions.
You will lead, coach and develop the branch team, promote the branch contribution plan, and represent the community with a focus on delivering excellent service across multiple channels.
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Multisite Customer Service Lead & Team Coach in Harrogate employer: SBS Skipton Building Society
At Skipton, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Microsoft Power Platform Engineer, you'll enjoy a hybrid working model, generous benefits including a strong pension contribution and private medical insurance, and ample opportunities for professional growth through training and mentorship. Join us in shaping the future of automation while making a meaningful impact on our members' experiences.
Contact Details:
SBS Skipton Building Society Recruitment Team
