Branch & Online Customer Solutions Advisor

Branch & Online Customer Solutions Advisor

Full-Time 25500 - 25500 £ / year (est.) No working from home possible
SBS Skipton Building Society

At a Glance

  • Tasks: Deliver personalised customer service in-branch, over the phone, and online.
  • Company: Join Skipton Building Society, a trusted name in financial services.
  • Benefits: Enjoy a competitive salary, full-time hours, and a supportive work environment.
  • Other info: Permanent role with opportunities for growth and development.
  • Why this job: Make a real difference by helping customers achieve their savings goals.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25500 - 25500 £ per year.

Skipton Building Society in Newcastle upon Tyne is seeking a Customer Consultant for the branch to deliver excellent, personalised service across in‑branch, phone, and virtual interactions.

This permanent, full‑time role (36 hours per week) offers a salary of £25,500 per annum and a focus on helping customers review their savings and goals.

You’ll be the friendly first contact, understand needs, and tailor solutions while maintaining accurate records and supporting vulnerable customers.

#J-18808-Ljbffr

Branch & Online Customer Solutions Advisor employer: SBS Skipton Building Society

At Skipton, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Microsoft Power Platform Engineer, you'll enjoy a hybrid working model, generous benefits including a strong pension contribution and private medical insurance, and ample opportunities for professional growth through training and mentorship. Join us in shaping the future of automation while making a meaningful impact on our members' experiences.

SBS Skipton Building Society

Contact Details:

SBS Skipton Building Society Recruitment Team

We think you need these skills to ace Branch & Online Customer Solutions Advisor

Customer Service Skills
Personalisation Skills
Communication Skills
Record Keeping
Problem-Solving Skills
Empathy
Attention to Detail