SBR (Southbourne Rubber) is a fast-growing company specialising in the production of specialist rubber and silicone components for aviation, military, defence, maritime and medical applications.
Job Responsibilities
Sales & Order Processing Process customer orders accurately and in a timely manner Prepare and issue quotations in line with company pricing and guidelines Maintain and update customer records within CRM/ERP systems Track and manage order progress from enquiry through to delivery Ensure all sales documentation is complete and compliant
Customer Support Act as a first point of contact for customer enquiries via phone and email Provide product, pricing, and delivery information to customers Resolve or escalate customer queries, complaints, and order issues Build and maintain strong relationships with key customers
Skills Strong organisational and administrative skills Excellent attention to detail and accuracy Strong communication and customer service skills Ability to manage multiple priorities and meet deadlines Good IT skills, including Microsoft Office (especially Excel) and CRM systems Commercial awareness and understanding of the sales process Problem-solving and proactive approach
Desirable Previous experience in a sales administration, customer service, or office support role Experience working within a manufacturing, distribution, or commercial environment Familiarity with ERP/CRM systems GCSEs (or equivalent) in Maths and English; further qualifications are advantageous
TPBN1_UKTJ
Sales Administrator in Southampton employer: SBR (Southbourne Rubber)
As a Quality Technician at our company, you will be part of a dynamic team that values precision and excellence in every aspect of production. We offer a supportive work culture that encourages professional growth through continuous training and development opportunities, all while being located in a vibrant area that fosters innovation and collaboration. Join us to make a meaningful impact in ensuring the highest quality standards are met, while enjoying a rewarding career with competitive benefits.
