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For Companies At a Glance
- Tasks: Provide onsite and remote IT support, install and maintain hardware and software.
- Company: Join a growing tech company with a supportive team atmosphere.
- Benefits: Competitive salary, company car, private medical insurance, and pension plan.
- Why this job: Be part of exciting projects and enhance your technical skills while making a difference.
- Qualifications: 3 years of technical support experience and strong communication skills required.
- Other info: Opportunity for travel across the UK and potential for career advancement.
The predicted salary is between 22600 - 33000 £ per year.
Field Engineer
Due to continued success and growth, we have an exciting opportunity for a Field Engineer to join our existing support team.
The Candidate will be used to providing both onsite and remote support. Your daily responsibilities will include implementation, maintenance and support so it is important you can switchbetween a support and project role. The ideal candidate will be enthusiastic, self-motivated and a hardworking individual.
Duties include;
- Installing, testing, maintaining and repairing hardware and software.
- Documenting processes and logging tickets for open work.
- Installing and configuring new equipment.
- Diagnosing hardware faults and escalating specialist problems.
- Provide end user training where required.
Have at least 2 years\’ experience working in a technical role and have gained the following knowledge:
Required Knowledge:
- Microsoft Windows Server 2016 and upwards
- Microsoft Windows 10/11
- Active Directory
- Virtualisation (Hyper-V, VMware)
- Office 365 / Azure / Exchange Online
- Routing & Switching
Beneficial Knowledge:
- VMware vSphere
- Veeam Backup & Replication
- VOIP Telephone Systems
- SharePoint Administration
- SonicWALL TZ & NSA Firewalls
It\’s also essential you are well organised, good at time management, having the ability to work in a team and be a strong communicator.
You will be required to travel to various sites throughout the UK with potentially some overnight stays and some weekend work – to be considered for this role you must possess a Full UK Driving License.
In return we are looking to offer a competitive salary depending on experience and other typical benefits.
If this sounds like you, a proven IT Support Person then apply now to be considered with your CV and salary indicator.
Job Type: Full-time
Pay: From £28,250.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- Chesterfield S42 5US: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 3 years (required)
Location:
- Chesterfield S42 5US (preferred)
Work Location: In person
IT Field Engineer employer: SBK Computers
Contact Detail:
SBK Computers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in areas like Microsoft Windows Server and virtualisation.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to the role. Be ready to discuss your experience with hardware and software support, as well as how you handle troubleshooting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the specific technologies mentioned in the job description, like Microsoft Windows Server and Active Directory. We want to see how your skills match up with what we're looking for!
Show Your Enthusiasm: In your cover letter, let us know why you're excited about this role! We love candidates who are self-motivated and passionate about IT support. A little enthusiasm goes a long way in making your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at SBK Computers
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Windows Server, Active Directory, and virtualisation technologies. Be ready to discuss your hands-on experience with these systems and how you've tackled issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved hardware faults or escalated issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your critical thinking.
✨Communicate Clearly and Confidently
As a Field Engineer, you'll need to explain technical concepts to non-technical users. Practice articulating your thoughts clearly and confidently, and be ready to provide end-user training scenarios during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks and travelling to various sites, highlight your time management strategies. Discuss how you prioritise tasks and keep track of documentation and ticket logging to show you're well-organised.