At a Glance
- Tasks: Join our Trades Team to deliver high-quality repairs and maintenance for residential housing.
- Company: Scottish Borders Housing Association is dedicated to providing excellent service and support to the community.
- Benefits: Enjoy flexible working, competitive salary, generous leave, sick pay, life assurance, and a solid pension scheme.
- Other info: Positions available are permanent and fixed term; apply by 15 September.
- Why this job: This role offers a chance to enhance your skills while making a positive impact in the community.
- Qualifications: Must have City & Guilds Level 2 or equivalent and be time served in your trade.
The predicted salary is between 30818 - 33997 £ per year.
This application requires candidates to submit a CV and a supporting statement, please ensure you have these prepared before continuing with your application. Your full employment history, qualifications and detail of how you meet the essential criteria for this post are required. Please see the Guidance for Applicants page on our career site for more details.
Join our Property Services team and help us deliver high-quality repairs and maintenance services across the Scottish Borders. We're looking for a skilled and customer-focused Joiner who takes pride in their work and is committed to providing excellent service to our tenants. Working alongside a team of experienced tradespeople, you'll carry out a wide range of joinery repairs and maintenance tasks that make a real difference to people's homes and communities.
Salary: £30,818 - £33,997 per annum
Location: Scottish Borders
Hours and terms: 37 hours per week, permanent. This role is subject to occasional stand-by hours.
Closing Date: 7 August 2026
The Role:
You will carry out a variety of repair, maintenance and improvement works across our housing stock, ensuring all work is completed safely, efficiently and to a high standard. You'll work closely with tenants and colleagues, providing excellent customer service while delivering quality workmanship. This is a varied role that requires strong problem-solving skills, the ability to work independently, and a commitment to maintaining safe working practices.
Tasks and Responsibilities:
Carry out general joinery repairs, maintenance and installation work across SBHA properties.
Complete all allocated work to a high standard and within agreed timescales.
Provide excellent customer service and maintain clear communication with tenants before and after appointments.
Accurately record work completed, materials used and job information using digital systems.
Manage and replenish vehicle stock, tools and equipment.
Adhere to health and safety requirements and safe working practices at all times.
Respond to emergency and stand-by call-outs when required.
Assess jobs on site, identify solutions and determine when follow-on work is required.
Support the development of apprentices and work placement students where required.
What we're looking for:
Demonstrable all-round joinery skills and experience delivering high-quality workmanship.
Time-served Joiner with a City & Guilds Level 2 qualification (or equivalent experience and training).
Excellent communication and interpersonal skills.
A customer-focused approach with a commitment to delivering excellent service.
Strong problem-solving skills and the ability to adapt to changing situations.
Good awareness of health and safety requirements in domestic environments.
Basic digital skills, including the use of mobile devices to record job information.
Ability to work independently with minimal supervision and as part of a team.
Current UK driving licence.
Experience working in occupied homes or social housing environments would be advantageous.
Knowledge of social housing and safeguarding principles would be beneficial.
Being part of the SBHA team, you will enjoy a fantastic range of benefits including a competitive salary, flexible working, generous annual leave, stability of employment and a good pension scheme. You will be part of a team that is interested in your wellbeing and development, and work in an environment where you can flourish.
If you are interested in working for SBHA and being part of a team providing a first-class service to the Association’s owned homes and properties in the area, please view job description and person specificationbefore completing your application, and ensure your application demonstrates how you meet the essential criteria for the role.
Scottish Borders Housing Association is not a licensed sponsor under the appropriate UK Government regulations and as such, does not invite applications from, nor engage in sponsoring, oversees applicants who do not already have the right to live and /or work in the UK. The Association will not engage in any enquiries or enter into negotiations from individuals or Agents in this regard.
Joiner in Selkirk employer: SBHA
SBHA is an excellent employer that values reliability and motivation, offering a supportive work culture in the picturesque Scottish Borders. Employees benefit from a competitive salary, a comprehensive range of benefits, and opportunities for personal growth within a dedicated team focused on community well-being and estate management.
StudySmarter Expert Advice🤫
We think this is how you could land Joiner in Selkirk
✨Tip Number 1
Familiarise yourself with the specific types of repairs and maintenance tasks that are common in residential housing. This knowledge will help you demonstrate your expertise during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully resolved issues for clients in the past. This will show your potential employer that you can deliver the first-class service they are looking for.
✨Tip Number 3
Network with current or former employees of SBHA to gain insights into their work culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of specific scenarios where you successfully tackled challenges in your previous roles, as this will be crucial in demonstrating your fit for the position.
We think you need these skills to ace Joiner in Selkirk
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and qualifications required for the Joiner position. Highlight your relevant experience and skills that align with these requirements.
Tailor Your CV:Customise your CV to reflect your experience in repairs, maintenance, and customer service. Emphasise your City & Guilds Level 2 qualification and any specific projects or tasks that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your commitment to delivering high-quality service and how you can contribute to the team’s success at SBHA.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SBHA
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The job emphasises great problem-solving skills. Think of scenarios where you've faced challenges in your previous roles and explain how you approached and resolved them. This will show your potential employer that you're capable of handling the demands of the position.
✨Emphasise Teamwork Experience
As a team player, it's important to convey your experience working collaboratively with others. Share examples of successful projects or tasks completed as part of a team, and discuss how you contributed to achieving common goals.
✨Prepare for Technical Questions
Given the technical nature of the Joiner role, review your City & Guilds Level 2 qualification material and be ready to answer questions related to repairs, maintenance, and refurbishments. Demonstrating your technical knowledge will reinforce your suitability for the position.