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- Tasks: Support technical projects and ensure smooth transitions to operational use.
- Company: Join the National Education Union, a powerful advocate for change in education.
- Benefits: Flexible working options, commitment to equal opportunities, and a chance to make a difference.
- Why this job: Be part of a dynamic team driving impactful change in the education sector.
- Qualifications: Relevant degree or IT qualification; project management knowledge is a plus.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The National Education Union is a powerful force for change in education, representing 500,000 teachers, lecturers, support staff, and leaders. As we undertake an extensive staffing review, this is an exciting time to join us on our journey to becoming a more agile, strategic, and powerfully coordinated trade union ready to meet the challenges of the future and drive lasting change in education.
We are seeking a proficient professional to provide technical support for core business applications as they transition from project delivery to operational, business-as-usual (BAU) use. Reporting to the Technical Project Manager, you will play a key role in the planning, implementation, and ongoing maintenance of systems across our regional offices.
Key Responsibilities- Project Coordination: Manage the full project lifecycle from initial planning, resource allocation and implementation of assigned projects. Collaborate with Technical Project manager to drive project delivery against agreed milestones and manage the seamless transition of systems into business-as-usual operations.
- Stakeholder & Supplier Management: Coordinate alignment between technical and non-technical stakeholders. You will also manage external supplier relationships for hardware/software procurement, evaluation, and maintenance services.
- System Administration: Support IS & departmental system administrators to maximize application potential and ensure that head office, regional and Wales-specific technical requirements are met.
- Documentation: Produce high-quality project documentation, including status reports, governance submissions, and tender documents. You will also create and maintain procedural guidance, system documentation, and records relating to regional office layouts and resources.
- A relevant degree, professional IT qualification, or membership in a professional body (substantial recent experience in a similar role is highly desirable will also be considered).
- Project Management: Knowledge of project management frameworks; PRINCE2 Foundation is desirable.
- Proficient in Azure fundamentals and the Microsoft 365 ecosystem; administration of unified communications and video conferencing platforms is highly desirable.
- Communication: Exceptional written skills with the ability to translate complex, detailed technical issues into clear policy, guidance, and procedural materials.
Further details can be downloaded from our website, where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Wednesday 25 February 2026.
We would welcome applications from Women and ethnic minorities and can accommodate part time or flexible working requests. THE UNION IS FUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE.
Technical Project Support Officer in London employer: SBG, Inc.
Contact Detail:
SBG, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Project Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the National Education Union on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by brushing up on your project management knowledge, especially around PRINCE2 and Azure fundamentals. We want you to feel confident discussing how you can support their technical projects!
✨Tip Number 3
Showcase your communication skills! Be ready to explain complex technical concepts in simple terms. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the organisation there.
We think you need these skills to ace Technical Project Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Project Support Officer. We want to see how you can contribute to our mission in education!
Showcase Your Communication Skills: Since exceptional written skills are key for this role, ensure your application is clear and concise. Use straightforward language to demonstrate your ability to translate complex technical issues into simple terms.
Highlight Relevant Experience: Don’t forget to mention any relevant project management experience or IT qualifications you have. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our recruitment portal on the website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at SBG, Inc.
✨Know Your Projects
Familiarise yourself with project management frameworks like PRINCE2 and be ready to discuss how you've applied these in past roles. Highlight specific projects where you managed the full lifecycle, showcasing your ability to drive delivery against milestones.
✨Master the Tech
Brush up on your knowledge of Azure fundamentals and the Microsoft 365 ecosystem. Be prepared to explain how you've used these tools in previous positions, especially in relation to system administration and unified communications.
✨Communicate Clearly
Since exceptional written skills are crucial for this role, practice explaining complex technical issues in simple terms. Bring examples of documentation you've created, such as status reports or procedural guidance, to demonstrate your communication prowess.
✨Engage with Stakeholders
Think about your experience in managing relationships with both technical and non-technical stakeholders. Prepare to share examples of how you've coordinated between different parties to ensure alignment and successful project outcomes.
