Temporary Employee Relations Advisor

About the Role

Join one of the UK's fastest growing facilities management companies. SBFM is one of the UK's leading soft facilities management providers, delivering professional cleaning services to businesses nationwide. We are transforming the cleaning industry by combining innovative technology with a people‑first approach. We invest in our colleagues through industry‑leading training, career development opportunities and access to learning, helping people build rewarding, long‑term careers.

We are looking for an experienced Employee Relations Advisor to join our team based in Leeds on a temporary basis for the duration of approximately 3–6 months, with an immediate start. As ER Advisor you will be responsible for providing advice and guidance to the wider business on all ER related activity, driving process improvement and embedding best‑practice approaches to people management.

This role is office based within our office in Colton, Leeds, LS15 and working hours will be Monday to Friday 9am–5pm.

Duties and Responsibilities

• First port of call for HR queries across the business.
• Advise and coach managers on all aspects of people management.
• Support TUPE processes, in liaison with the HRBP’s, Recruitment and operational management.
• Support managers and HRBP’s with employee relation casework, including disputes, disciplinary, absence management, capability, grievance and redundancy.
• Contribute to the continuous improvement of HR systems and practices.
• Monitor, review and update HR policies and procedures, in liaison with the wider team.
• Drive business performance in line with the organisation strategy.
• Update and maintain HRIS.
• Champion and embed organisation culture.
• Any other duties as reasonably directed by management.

Additional Requirements

• Experience: Proven experience in a similar employee relations role, handling a substantial caseload and providing expert advice in a fast‑paced environment is preferred.
• Knowledge: Sound knowledge of employment law, HR policies and procedures, with the ability to interpret and apply them effectively.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to interact confidently and effectively with stakeholders at all levels.
• Analytical Thinking: Strong analytical and problem‑solving skills to assess complex situations and provide pragmatic solutions.
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality at all times.
• Negotiation Skills: Proficiency in negotiation techniques to resolve conflicts and reach mutually beneficial agreements.
• Adaptability: Ability to thrive in a dynamic, rapidly changing environment and adapt to new situations effectively.
• Team Player: Collaborative mindset with a demonstrated ability to work effectively within a team environment.
• Education: A degree in HR management or a related field is preferred. CIPD qualification or equivalent is advantageous.

In Return You Will Receive

• 28 days annual leave (pro‑rated)
• Modern office environment with free onsite parking
• Access to healthcare, leisure and retail discounts with Bravo Benefits
• Access to training and development through SBFM Learn Platform
• Employee Assistance Scheme
• Pension scheme
• Access to mentoring scheme to support training and development
• Regular company social events
• Commitment to SBFM values

Company Values

• Be a good person
• Play as a team
• Think differently
• Make an impact

Our Commitment to Equality, Diversity and Inclusion

Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro‑diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other and we believe diversity is key to achieving this goal.