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- Tasks: Lead and support cleaning operations across multiple sites in Plymouth, Dorset, Devon & Cornwall.
- Company: Join a dynamic facilities management company committed to excellence and teamwork.
- Benefits: Enjoy a company vehicle, 20 days holiday, pension scheme, and regular events.
- Other info: Embrace a culture of kindness, teamwork, and innovation while growing your career.
- Why this job: Make a real impact by ensuring high standards of service delivery and client satisfaction.
- Qualifications: Experience in a similar role and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM’s service provision. For this role regular travel between sites within the following areas will be required; Plymouth, Dorset, Devon & Cornwall.
Duties and Responsibilities
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management - build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
- Supporting or covering other Area Supervisors’ areas where required.
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
- Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
- Proactively identify and escalate concerns, risks, or improvement opportunities to senior management.
Qualifications and Skills
- Demonstrable experience in a similar role.
- Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
- Excellent communication skills.
- IT literate.
- A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously.
- Self-motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements.
- Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment.
- Team player and able to motivate others.
- A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
The successful candidate will receive:
- Company vehicle.
- 20 days holiday plus bank holidays.
- Pension Scheme.
- Internal mentoring scheme.
- Regular company events.
Commitment to SBFM Values
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact: It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Area Supervisor in Plymouth employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Area Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what SBFM stands for and how you can contribute to their mission. Tailor your responses to show how your experience aligns with their goals – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and ability to manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Area Supervisor in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Supervisor role. Highlight your experience in facilities management and any relevant qualifications, like IOSH Managing Safely. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've maintained high service standards and built strong client relationships in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at SBFM
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Area Supervisor. Familiarise yourself with SBFM’s service provision and the specific areas you'll be covering. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management or contract cleaning. Highlight specific examples where you've maintained high standards of service delivery or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Leadership Skills
As an Area Supervisor, you'll be managing teams and conducting training. Be ready to share examples of how you've motivated others or handled difficult situations. Emphasise your proactive approach and ability to work autonomously while still being a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you determine if the company aligns with your values, especially their commitment to being a good person and making an impact.