At a Glance
- Tasks: Lead a team to ensure top-notch service delivery and client satisfaction across Liverpool.
- Company: Join a dynamic facilities management company that values teamwork and innovation.
- Benefits: Enjoy a company vehicle, 20 days holiday, pension scheme, and regular events.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in a similar role and excellent communication skills are essential.
- Other info: Embrace a culture of growth, respect, and community with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field‑based elements of SBFM’s service provision. For this role regular travel between sites within the Liverpool area will be required.
Duties and Responsibilities
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management – build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
- Supporting or covering other Area Supervisors’ areas where required.
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
- Respond promptly to ad‑hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
- Proactively identify and escalate concerns, risks, or improvement opportunities to senior management.
Qualifications and Skills
- Demonstrable experience in a similar role.
- Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
- Excellent communication skills.
- IT literate.
- A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously.
- Self‑motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements.
- Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment.
- Team player and able to motivate others.
- A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
The Successful Candidate Will Receive
- Company vehicle.
- 20 days holiday plus bank holidays.
- Pension Scheme.
- Internal mentoring scheme.
- Regular company events.
Commitment to SBFM Values
- Be a Good Person – We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team – Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently – We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact – It’s all about the ultimate goal. We exceed expectations, deliver results at pace, challenge the norm, and step out of our comfort zone. At our core, we are passionate and love to win.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Business Development and Sales
Industries Facilities Services
Area Supervisor in Liverpool employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Area Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with SBFM’s commitment to service delivery and client satisfaction. This will help you demonstrate that you’re not just a fit for the role, but also for the company culture.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past achievements in managing teams and maintaining high standards. Use specific examples to illustrate how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SBFM.
We think you need these skills to ace Area Supervisor in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your previous experience in facilities management and any relevant qualifications, like IOSH Managing Safely, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've maintained high service standards and built strong client relationships in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company values there!
How to prepare for a job interview at SBFM
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Area Supervisor. Familiarise yourself with SBFM’s service provision and think about how your past experiences align with their expectations. This will help you speak confidently about your qualifications.
✨Showcase Your People Skills
Since relationship management is crucial for this role, be prepared to discuss how you've built and maintained strong client relationships in the past. Share specific examples that highlight your communication skills and ability to motivate a team.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like resolving cleaning standards issues or managing health & safety compliance. Think through potential scenarios beforehand and prepare structured responses that demonstrate your problem-solving skills.
✨Demonstrate Your Proactive Approach
The job requires a proactive mindset, so be ready to discuss times when you identified risks or improvement opportunities. Highlight your ability to take initiative and how it positively impacted your previous roles, showing that you can bring that same energy to SBFM.