At a Glance
- Tasks: Lead and develop a team of Regional Managers across 2,500 sites nationwide.
- Company: Join SBFM, a leader in field operations with a strong culture.
- Benefits: Competitive salary, performance bonus, and opportunities for professional growth.
- Other info: Autonomy to drive improvements and develop talent in a dynamic environment.
- Why this job: Make a real impact on a large-scale operation and shape future leaders.
- Qualifications: 5+ years in senior operational leadership and experience managing multi-site teams.
The predicted salary is between 49050 - 59950 £ per year.
Location: Field Based – National Travel
Salary: £50,000 + Annual Performance Bonus
Department: Field Operations
Reports to: Head of Operations
Contract: Full Time
About the Role
We’re looking for an experienced operational leader to join SBFM as a Divisional Manager, taking responsibility for a significant part of our national field operation. As one of two Divisional Managers nationally, you will have overall responsibility for approximately 2,500 sites, working closely with our Regional Managers to drive high standards across quality, compliance, training, service delivery and commercial performance. This is a key role within our Field Operations structure, with the opportunity to make a real impact across a large and diverse operation. You’ll set the standards for the division, provide leadership and direction to our Regional Managers, and make sure we have the right people, processes and support in place to deliver consistently strong operational performance. A major part of the role will be leading mobilisations, transfers and operational projects, working closely with our transformation teams to ensure new and transferred sites reach full compliance within 30 days of go-live. You’ll also play an important role in developing our people, building talent across the Regional Manager and Area Supervisor teams and helping to create a strong pipeline of future operational leaders.
What You'll Be Doing
- Lead and develop the Regional Managers across your division, providing clear direction, support and accountability.
- Own divisional performance across quality, compliance, training, service delivery and commercial KPIs.
- Lead operational projects, mobilisations and transfers, ensuring sites achieve full compliance within agreed timescales.
- Drive consistent training and development standards across the division, including creating and refreshing training materials.
- Take ownership of the divisional budget, field management headcount and cost control.
- Lead succession planning and talent development across the Regional Manager and Area Supervisor population.
- Act as a senior escalation point for operational and client issues.
- Work closely with transformation, technical and maintenance teams to support successful operational delivery.
- Ensure audit, induction, training and compliance standards are consistently achieved.
- Champion SBFM’s values and culture across the division.
- Provide hands-on operational support where required, including site audits, inductions, training and deep clean projects.
What We're Looking For
This is a senior operational leadership position, so we’re looking for someone who is confident leading at scale, managing managers and making decisions across a geographically dispersed operation. You’ll ideally have:
- 5+ years’ senior operational leadership experience within a multi-site service environment.
- Experience leading managers across multiple regions.
- A strong track record of supporting large-scale mobilisations, TUPE transfers and contract onboarding.
- Experience recruiting, developing and performance-managing Regional and Area Managers.
- Experience of succession planning and developing operational talent.
- Strong commercial awareness and experience managing budgets and performance against KPIs.
- Excellent leadership, communication and stakeholder management skills.
- A full UK driving licence and willingness to travel nationally.
- Experience within facilities management, cleaning or another multi-site service environment would be highly desirable.
Why This Role?
This is an opportunity to take on a significant leadership position within SBFM and have a direct influence across a substantial part of our national operation. You’ll have the autonomy to shape how the division operates, develop the next generation of operational leaders and work closely with senior leadership to drive improvements across our business. If you’re ready to take the next step in your operational leadership career and feel you have the experience, drive and leadership skills to make an impact at divisional level, we’d love to hear from you.
Divisional Manager in Leeds employer: SBFM
Join our dynamic team as a Cleaner at our retail location in Heathrow, where we prioritise employee growth and development. With comprehensive training provided, access to educational opportunities, and a commitment to diversity and inclusion, we foster a supportive work culture that empowers every team member. Enjoy benefits like 28 days of annual leave, flexible overtime options, and a pension scheme, all while contributing to a company that values excellence and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Manager in Leeds
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Divisional Manager at SBFM!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like SBFM or be willing to refer you for that Divisional Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from SBFM who’s on the lookout for their next Divisional Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Divisional Manager role at SBFM!
We think you need these skills to ace Divisional Manager in Leeds
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at SBFM. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at SBFM
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at SBFM. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
