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- Tasks: Lead transformative initiatives to enhance customer experience and operational efficiency.
- Company: Dynamic company focused on innovation and collaboration.
- Benefits: Private medical insurance, 28 days holiday, gym access, and regular company events.
- Why this job: Drive impactful change and inspire teams in a fast-paced environment.
- Qualifications: Strong leadership, analytical skills, and project management experience required.
- Other info: Join a diverse team committed to growth and making a difference.
The predicted salary is between 43200 - 72000 ÂŁ per year.
SBFM is seeking a highly skilled transformation leader to drive strategic and operational transformation across the business. The role sits within the Central Operations and Transformation team and is positioned to identify and deliver significant change that enhances customer experience, operational efficiency, and commercial performance. The Head of Transformation and Strategy will manage a small team dedicated to executing these cross‑functional initiatives.
Duties And Responsibilities
- Lead Cross Functional Transformation Programmes
- Direct business-wide transformation initiatives.
- Cross‑functional collaboration with internal stakeholders to deliver strategic business outcomes.
- Apply change management principles to facilitate the adoption of new strategies, structures, and systems. Ensure effective communication and training are in place to support these changes.
- Maintain strong relationships with key stakeholders, including senior leadership, department heads, and external partners.
- Create cross‑function teams to support on and deliver key projects throughout the business.
- Develop Data Driven Operational Strategies
- Build and execute strategies aimed at improving operational performance.
- Use data insights to enhance customer satisfaction and overall experience.
- Drive Continuous Improvement
- Foster a culture of experimentation, learning, and continuous improvement.
- Champion innovative approaches to problem solving and team development.
- M&A Support
- Play a key role in M&A activities, from due diligence to full implementation, ensuring that acquisitions deliver target growth and expected strategic benefit.
- Drive Digital & Commercial Transformation
- Optimise tech‑enabled operations to drive efficiency.
- Identify commercial opportunities from digital transformation.
- Drive revenue growth and expand market opportunities through new digital initiatives.
- Inspire and Motivate Teams
- Act as a transformation ambassador within the business.
- Empower teams to deliver outstanding, measurable results in a controlled way.
Qualifications And Skills
- Leadership and Management: Strong leadership skills with the ability to inspire and motivate cross‑functional teams within complex projects and initiatives.
- Analytical and Problem‑Solving: Strong analytical skills with the ability to interpret complex data and metrics. Proficiency in identifying problems, creating solutions, and making data‑driven decisions.
- Communication: Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly and persuasively at all levels of the organisation.
- Interpersonal Skills: Strong interpersonal and relationship‑building skills to work collaboratively with various stakeholders, including executive leadership, employees, and external partners.
- Project Management: Solid project management skills with a track record of delivering projects on time and within budget using project management software and tools.
- Financial Acumen: Strong financial acumen and understanding of budgeting, financial planning, and ROI analysis.
- Technological Proficiency: An understanding of digital transformation and emerging technologies, with proficiency in using technology to drive transformation and efficiency.
- Innovative Mindset: Ability to think creatively and foster innovation within the organisation by challenging the status quo and driving continuous improvement.
The Successful Candidate Will Receive
- Private Medical Insurance
- 28 days holiday (Inc Bank Holidays)
- Newly renovated office with on‑site gym
- Free onsite parking
- Pension Scheme
- Regular company events
Commitment To SBFM Values
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact: It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro‑diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.
Head of Transformation employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values and how they align with your own. We want to show them that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your pitch! You need to be able to articulate your experience and how it relates to the role of Head of Transformation. We suggest doing mock interviews with friends or mentors to get comfortable.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank you email can go a long way in keeping you top of mind. We believe it shows your enthusiasm and professionalism, which is always a plus!
We think you need these skills to ace Head of Transformation
Some tips for your application 🫡
Show Your Transformation Skills: When you're writing your application, make sure to highlight your experience in leading transformation initiatives. We want to see how you've driven change and improved processes in your previous roles.
Be Data-Driven: Since the role involves developing data-driven strategies, include examples of how you've used data insights to enhance customer satisfaction or operational performance. Numbers speak volumes!
Communicate Clearly: Your written communication skills are crucial for this position. Keep your application clear and concise, and don't shy away from showcasing your ability to convey complex ideas simply. We love a good storyteller!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at SBFM
✨Know Your Transformation Strategies
Before the interview, brush up on the latest trends in transformation strategies. Be ready to discuss how you would apply change management principles to enhance customer experience and operational efficiency. Show them you’re not just familiar with the concepts but can also implement them effectively.
✨Data-Driven Decision Making
Since the role involves developing data-driven operational strategies, come prepared with examples of how you've used data insights in past roles. Highlight specific metrics or outcomes that improved customer satisfaction or operational performance, demonstrating your analytical skills.
✨Build Relationships
Emphasise your interpersonal skills during the interview. Share experiences where you successfully collaborated with cross-functional teams or built strong relationships with stakeholders. This will show that you can inspire and motivate teams while driving transformation initiatives.
✨Showcase Your Innovative Mindset
Prepare to discuss how you've fostered a culture of continuous improvement in previous roles. Bring examples of innovative approaches you've taken to solve problems or improve processes. This aligns perfectly with their value of thinking differently and making an impact.
