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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service delivery and client satisfaction.
- Company: Join a dynamic company focused on high standards and client relationships.
- Benefits: Competitive pay, travel opportunities, and professional development.
- Why this job: Make a real difference in service quality while building strong client connections.
- Qualifications: Experience in management and a passion for maintaining high standards.
- Other info: Exciting role with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM’s service provision. For this role regular travel between sites within the following locations will be required: Colchester, Chelmsford, Ipswich & Norwich.
Duties And Responsibilities:
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management - build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
- Supporting or covering other Area Supervisors’ areas where required.
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Regional Operations Managers.
Area Supervisor in Chelmsford employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Area Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. We want to see you shine, so think about how your experience aligns with their mission and how you can maintain high standards of service delivery.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on relationship management and how you would handle client satisfaction – it’s all about showing you can build strong connections.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Area Supervisor in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience relevant to the Area Supervisor role. We want to see how your skills match up with the duties and responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to maintaining high standards of service delivery.
Showcase Your Relationship Management Skills: Since building strong client relationships is key, share examples from your past experiences where you’ve successfully managed client interactions or resolved issues.
Follow Application Instructions: Don’t forget to apply through our website! Make sure you follow any specific instructions in the application process to ensure your application gets noticed.
How to prepare for a job interview at SBFM
✨Know Your Stuff
Make sure you understand the key responsibilities of an Area Supervisor. Brush up on your knowledge of service delivery standards, client relationship management, and health & safety compliance. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage teams, conduct audits, and resolve issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact in previous roles.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to client satisfaction and how they measure KPIs. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready to Travel
Since the role involves regular travel between sites, be prepared to discuss your flexibility and experience with managing multiple locations. Highlight any previous roles where you successfully juggled responsibilities across different sites.
