At a Glance
- Tasks: Manage client accounts, build relationships, and ensure contract success.
- Company: Dynamic company in Cambridge with a focus on teamwork and innovation.
- Benefits: 20 days holiday, modern office, gym access, and training opportunities.
- Other info: Flexible working hours and opportunities for travel.
- Why this job: Join a team that values kindness, collaboration, and making a real impact.
- Qualifications: Experience in account management, strong communication skills, and IT literacy.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an experienced Account Manager based in Cambridge to join our team! As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts. As part of this role frequent travel between sites will be required.
Duties & Responsibilities:
- Maximise the profitability of assigned contracts and deliver required results.
- Develop and maintain strong relationships with clients and internal stakeholders, which enables the delivery of client KPIs in line with business efficiencies.
- Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process.
- Complete on-site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved.
- Ensure awareness of all competitive activities within accounts and prevent attrition.
- Resolve any personnel or performance issues before they are escalated.
- Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated.
- Work flexibly as contracts demand (may include overnight or weekend working & extensive travelling).
- Prepare and complete information for reports within agreed time scales.
- Act always in the best interest of the business.
Qualifications and Skills:
- Demonstratable experience in a similar/equivalent role.
- Strong commercial Acumen.
- Excellent communication and reporting skills.
- IT literate, with experience of using Microsoft and CRMs.
- Self motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirement.
The successful candidate will receive:
- 20 days holiday plus bank holidays.
- New modern office with on-site gymnasium.
- Access to training and development programs.
- Regular company events.
Commitment to SBFM Values:
- Be a Good Person: We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team: Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently: We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact: We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
Account Manager in Cambridge employer: SBFM
Join a dynamic team as an Account Manager in Cambridge, where you will thrive in a supportive work culture that values integrity, teamwork, and innovation. With access to modern office facilities, including an on-site gym, and a commitment to employee development through training programmes, you will have ample opportunities for personal and professional growth while making a meaningful impact on client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at SBFM, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SBFM. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SBFM:When writing your cover letter, make sure to tailor your message specifically for SBFM. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SBFM
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SBFM that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SBFM that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SBFM’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
