At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and growth while maximising profitability.
- Company: Dynamic company in Leeds with a focus on equality and inclusion.
- Benefits: 20 days holiday, modern office, gym, and training opportunities.
- Other info: Flexible working hours and regular company events to foster team spirit.
- Why this job: Join a vibrant team and make a real impact on client relationships.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking an experienced Account Manager based in Leeds to join our team. As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts. Frequent travel between sites will be required.
Duties & Responsibilities
- Maximise the profitability of assigned contracts and deliver required results.
- Develop and maintain strong relationships with clients and internal stakeholders, enabling the delivery of client KPIs in line with business efficiencies.
- Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process.
- Complete on‐site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved.
- Ensure awareness of all competitive activities within accounts and prevent attrition.
- Resolve any personnel or performance issues before they are escalated.
- Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated.
- Work flexibly as contracts demand (may include overnight or weekend working and extensive travelling).
- Prepare and complete information for reports within agreed time scales.
- Act always in the best interest of the business.
Qualifications and Skills
- Demonstratable experience in a similar or equivalent role.
- Strong commercial acumen.
- Excellent communication and reporting skills.
- IT literate, with experience of using Microsoft and CRMs.
- Self‐motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirement.
Benefits
- 20 days holiday plus bank holidays.
- New modern office with on‐site gymnasium.
- Access to training and development programs.
- Regular company events.
Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro‐diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.
Account Manager in Bradford employer: SBFM
Join our dynamic team in Leeds as an Account Manager, where you'll thrive in a supportive work culture that prioritises employee growth and development. With access to modern facilities, including an on-site gym, and a commitment to diversity and inclusion, we offer a rewarding environment that fosters strong client relationships and encourages professional advancement. Experience the benefits of regular company events and a flexible approach to work that adapts to your needs.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Bradford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges so you can showcase how your skills as an Account Manager can help them thrive. Tailor your responses to highlight your experience in nurturing client relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to stand out right from the start!
We think you need these skills to ace Account Manager in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client accounts and any relevant achievements that showcase your ability to foster relationships and drive profitability.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed accounts and resolved client issues in the past.
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your excellent communication skills by being clear and concise. Use professional language but keep it friendly and engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SBFM
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can foster and nurture those relationships effectively.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples of how you've maximised profitability in previous roles. Use metrics and results to back up your claims, as this will show your potential employer that you have the commercial savvy they’re looking for.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication with both clients and internal stakeholders, be ready to showcase your ability to convey complex information in an engaging manner.
✨Prepare for On-Site Scenarios
Think about potential on-site client visit scenarios and how you would handle them. Be ready to discuss how you would resolve client dissatisfaction or performance issues before they escalate, showing your proactive approach to account management.
