At a Glance
- Tasks: Lead a team to ensure top-notch service delivery across multiple sites.
- Company: Join a dynamic facilities management company with a strong team culture.
- Benefits: Enjoy a company vehicle, generous holiday, and a supportive work environment.
- Other info: Embrace growth and innovation in a collaborative team setting.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced role.
- Qualifications: Experience in a similar role and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field‑based elements of SBFM’s service provision. For this role regular travel between sites within the following areas will be required: Guildford, Crawley, Worthing, Eastbourne.
Duties and Responsibilities
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management – build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
- Supporting or covering other Area Supervisors’ areas where required.
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
- Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
- Proactively identify and escalate concerns, risks, or improvement opportunities to senior management.
Qualifications and Skills
- Demonstrable experience in a similar role.
- Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
- Excellent communication skills.
- IT literate.
- A proactive approach and an excellent eye for detail, methodical and organised, and able to work autonomously.
- Self‑motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements.
- Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment.
- Team player and able to motivate others.
- A full, clean, driving licence and willingness to travel in the UK to all client sites as required.
Benefits
- Company vehicle.
- 20 days holiday plus bank holidays.
- Pension scheme.
- Internal mentoring scheme.
- Regular company events.
Commitment to SBFM Values
- Be a Good Person – We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team – Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently – We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors and push boundaries for sustainable growth.
- Make an Impact – It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.
About You Not Specified.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Business Development and Sales
Industries Facilities Services
Area Supervisor employer: SBFM
SBFM offers an exceptional opportunity for self-employed cleaners in Salisbury, providing the flexibility to choose your own shifts while enjoying competitive pay rates. With a supportive work culture that values independence and local engagement, employees can benefit from a steady stream of jobs through our innovative app, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Area Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Area Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching SBFM and their values. Show us that you understand what it means to be a team player and how you can contribute to making an impact. Tailor your examples to highlight your experience in service delivery and client satisfaction.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Area Supervisor gig. We love seeing candidates who take the initiative to engage directly with us. Plus, it makes tracking your application a breeze!
We think you need these skills to ace Area Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in facilities management or contract cleaning, and don’t forget to showcase your relationship management skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Area Supervisor role. Mention your proactive approach and how you’ve successfully managed teams or projects in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your application well to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at SBFM
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Area Supervisor. Familiarise yourself with the key duties like maintaining service delivery standards and managing client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in facilities management or contract cleaning. Be ready to discuss how you've successfully managed teams, conducted audits, or resolved issues. This will give the interviewer confidence in your ability to handle the responsibilities of the position.
✨Emphasise Your Communication Skills
As an Area Supervisor, strong communication is key. During the interview, be sure to articulate your thoughts clearly and listen actively. Share examples of how you've built relationships with clients or motivated your team, as this will showcase your interpersonal skills and ability to work collaboratively.
✨Demonstrate a Proactive Mindset
The job requires a proactive approach, so come prepared to discuss how you've identified and addressed challenges in previous roles. Highlight any instances where you've improved processes or contributed to a positive outcome. This will align with the company's value of thinking differently and making an impact.
