Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and profitability while building strong relationships.
- Company: Join a diverse and inclusive company that values community and innovation.
- Benefits: Enjoy flexible working options, travel opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that encourages growth, creativity, and making a real impact.
- Qualifications: Experience in account management, strong communication skills, and a proactive attitude are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
4 months ago Be among the first 25 applicants
About The Role
We are seeking an experienced Account Manager to join our team!
About The Role
We are seeking an experienced Account Manager to join our team!
As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations. You will foster and nurture positive relationships to ensure retention and growth of client accounts, while also ensuring the profitable and efficient operation of assigned contracts.
As part of this role you will be required to travel nationally.
Duties & Responsibilities
- Maximise the profitability of assigned contracts and deliver required results.
- Develop and maintain strong relationships with clients and internal stakeholders, which enables the delivery of client KPIs in line with business efficiencies.
- Accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the client by directing team members through a clearly defined strategy and accountability process.
- Complete on-site client visits on a regular basis, building relationships and being aware of any potential or existing client dissatisfaction or circumstances that could result in a loss of business, ensuring that all issues are resolved.
- Ensure awareness of all competitive activities within accounts and prevent attrition.
- Resolve any personnel or performance issues before they are escalated.
- Lead and maintain account development plans, supporting change management processes and ensuring risks are mitigated.
- Work flexibly as contracts demand (may include overnight or weekend working & extensive travelling).
- Prepare and complete information for reports within agreed time scales.
- Act always in the best interest of the business
Qualifications And Skills
- Demonstratable experience in a similar/equivalent role
- Strong commercial Acumen
- Excellent communication and reporting skills
- IT literate, with experience of using Microsoft and CRMs
- Self motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
Commitment to SBFM Values
- Be a Good Person We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
- Play as a Team Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
- Think Differently We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
- Make an Impact
We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
About You
About Us
Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Sales and Business Development
-
Industries
Facilities Services
Referrals increase your chances of interviewing at SBFM by 2x
Gosport, England, United Kingdom 2 weeks ago
Fareham, England, United Kingdom 2 days ago
Fareham, England, United Kingdom 2 weeks ago
Portsmouth, England, United Kingdom 2 weeks ago
Fareham, England, United Kingdom 1 week ago
Portsmouth, England, United Kingdom 1 day ago
Fareham, England, United Kingdom 1 week ago
Portsmouth, England, United Kingdom 2 weeks ago
Technical Accountant – Real Asset Fund Services
Fareham, England, United Kingdom 3 weeks ago
Key Account Manager – Strategic Enterprise Solutions
Portsmouth, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Account Manager employer: SBFM
Contact Detail:
SBFM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with current or former employees of StudySmarter to gain insights into the company culture and expectations for the Account Manager role. This can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in account management and client relationship strategies. Being able to discuss these topics during your interview will demonstrate your commitment to professional growth.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage client accounts effectively, resolve issues, and drive profitability. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Research StudySmarter's values and mission statement thoroughly. Be ready to discuss how your personal values align with theirs, particularly around teamwork, innovation, and making an impact.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Account Manager. Focus on your achievements in client relationship management, contract delivery, and any specific KPIs you've met or exceeded.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with theirs, particularly around teamwork and innovation, and provide examples of how you've made an impact in previous roles.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to build relationships and resolve issues effectively. This could be through specific projects or client interactions.
Highlight Flexibility and Travel Experience: Given the travel requirements of the role, mention any previous experience you have with national travel for work. Emphasise your adaptability and willingness to work flexibly, including weekends or overnight stays if necessary.
How to prepare for a job interview at SBFM
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to foster strong relationships is crucial. Prepare examples of how you've successfully built and maintained client relationships in the past, highlighting any specific strategies you used to ensure client satisfaction.
✨Demonstrate Commercial Acumen
The role requires strong commercial awareness. Be ready to discuss how you've maximised profitability in previous roles. Use specific metrics or outcomes to illustrate your understanding of financial performance and contract management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding client dissatisfaction or performance issues. Think of scenarios where you resolved conflicts or improved service delivery, and be prepared to explain your thought process.
✨Emphasise Flexibility and Adaptability
Given the travel and flexible working hours mentioned in the job description, highlight your willingness to adapt to changing circumstances. Share experiences where you've successfully managed your time and resources to meet client needs under pressure.
