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For Companies At a Glance
- Tasks: Handle customer enquiries and assist with office duties in a dynamic environment.
- Company: Join SB Waste Management, a leader in recycling and waste collection for over 35 years.
- Benefits: Enjoy a full-time role with potential salary growth and a chance to make an environmental impact.
- Why this job: Be part of a mission to reduce landfill waste while gaining valuable customer service experience.
- Qualifications: Experience in the waste industry and proficiency in Microsoft Office are essential.
- Other info: This role is based in Wolverhampton and offers a supportive team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Do you have experience within the waste industry? If so, why not apply today!
Who are we?
SB Waste Management & Recycling Limited has been established for over 35 years, with sites situated in Wolverhampton, Birmingham and Cannock. We provide a cost effective waste collection service, utilising the savings achieved by recycling waste materials. Our prime objective is to increase recycling and reduce the percentage of waste materials going to landfill.
Who are we looking for?
We are currently looking to recruit a Waste Management Customer Service Advisor to join our team in Wolverhampton. The successful candidate will be required to work full time in the office.
What will you be doing?
- Dealing with general enquiries coming through via phone and email
- Sorting customer orders
- Assisting with general office duties
What will you need?
- Experience within the waste industry is essential
- Experience essential in the use of Microsoft Outlook, Word and Excel
If this sounds like you, please hit apply now!
Waste Management Customer Service Advisor employer: SB Waste Management & Recycling Limited
Contact Detail:
SB Waste Management & Recycling Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Management Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the waste management industry. Research current trends, challenges, and innovations in recycling and waste collection. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with enquiries via phone and email, practice clear communication and problem-solving techniques to demonstrate your ability to handle customer interactions effectively.
✨Tip Number 3
Network within the waste management sector. Attend local events or join online forums related to waste management and recycling. Building connections can provide insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare for common interview questions specific to customer service roles. Think about scenarios where you've successfully resolved customer issues or improved processes, as these examples will showcase your relevant experience.
We think you need these skills to ace Waste Management Customer Service Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience within the waste industry in your CV and cover letter. Mention specific roles or tasks that relate directly to waste management and customer service.
Showcase Technical Skills: Since proficiency in Microsoft Outlook, Word, and Excel is essential, include examples of how you've used these tools in previous roles. This could be in the form of managing customer databases or creating reports.
Tailor Your Application: Customise your CV and cover letter to reflect the job description. Use keywords from the job posting, such as 'customer enquiries' and 'office duties', to demonstrate that you understand the role and its requirements.
Professional Presentation: Ensure your application documents are well-organised and free from errors. A clean, professional layout will make a strong first impression and show your attention to detail.
How to prepare for a job interview at SB Waste Management & Recycling Limited
✨Show Your Industry Knowledge
Make sure to brush up on your knowledge of the waste management industry. Be prepared to discuss current trends, recycling methods, and the importance of reducing landfill waste. This will demonstrate your genuine interest in the role and the company.
✨Highlight Relevant Experience
When discussing your previous roles, focus on your experience within the waste industry. Share specific examples of how you've handled customer inquiries or managed orders, as this will show that you have the necessary skills for the position.
✨Demonstrate Communication Skills
As a Customer Service Advisor, strong communication skills are key. Practice articulating your thoughts clearly and concisely. You might also want to prepare for common customer service scenarios to showcase your problem-solving abilities.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Outlook, Word, and Excel is essential, make sure you're comfortable using these tools. You could mention any relevant projects or tasks where you've successfully utilised these applications to manage customer data or communications.
