Business Operations Manager UK&I in London

Sazerac Company has thrived as an independent, American family‑owned company with operations in the United States and around the world. Sazerac produces and markets award‑winning bourbons and whiskeys, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits.

The Business Operations Manager works within the UK & Ireland Supply Chain and Operations team based in Kingston Upon Thames, London. The role is Hybrid working with 2 to 3 days per week in the office. Occasional travel will be required to our offices in Dublin, Ireland and Lucerne, Switzerland. The role works alongside the UK & Ireland commercial, marketing and planning teams as well as global manufacturing and innovation / development teams. The three main responsibilities are company compliance, product compliance and new product development.

• Company Compliance: Take full ownership of company‑level compliance relating to packaging regulations across the UK and Ireland, ensuring the business meets all legal and reporting obligations. Lead and manage the submission of all packaging waste reporting requirements, including the UK Extended Producer Responsibility (EPR) scheme, HMRC Plastic Packaging Tax (PPT), Ireland Repack, and Ireland Deposit Return Scheme (DRS). Monitor upcoming legislation and industry developments, ensuring the company remains ahead of regulatory changes and adapts processes accordingly. Initiate and lead product optimisation projects to improve recyclability and sustainability of packaging. Partner closely with IT and data teams to continuously improve data capture, reporting systems, and automation related to compliance reporting. Develop robust internal processes and documentation to ensure compliance activities are repeatable, auditable, and scalable.
• Product Compliance: Ensure all active SKUs within the UK and Ireland markets adhere to current regulatory and compliance standards across packaging, labelling, and environmental requirements. Conduct regular reviews of the active product portfolio to identify compliance risks or optimisation opportunities. Work collaboratively with the Global Compliance Officer and New Product Development teams to implement product updates driven by regulatory changes or sustainability initiatives.
• New Product Development: Support the successful launch of new products into the UK and Ireland markets by working cross‑functionally with supply chain, brand, sales, finance, and NBD teams. Assist brand and sales teams with project coordination and tracking across NBD initiatives. Maintain accurate and up‑to‑date product data within internal product databases and dashboards.
• Process Improvement & Business Operations: Continuously review operational processes across supply chain, compliance, and product management to identify opportunities for simplification, efficiency, and automation. Own and develop Power BI dashboards and reporting tools that support data‑driven decision making across the supply chain. Identify opportunities to automate manual processes where possible. Support the management and clearance of slow‑moving or obsolete inventory.

• Proven experience as Operations Manager or similar role with proven experience in projects within FMCG.
• Strong knowledge of FMCG supply chain and how products launch in the market.
• Able to manage critical path adherence across functions to mitigate delays and find solutions.
• Good knowledge of product compliance, working with brand managers and product developers.
• Able to lead projects & development across functions including manufacturing, marketing, sales & supply chain.
• Proactive analytical person with great attention to detail.
• Ability to work independently and prioritise tasks in a fast‑paced environment.
• Excellent communication, organisational, and multitasking skills.