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For Companies At a Glance
- Tasks: Lead multiple bars and nightclubs, ensuring top-notch operations and customer experiences.
- Company: Join Sayturk Group, a dynamic player in the hospitality scene.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact in the vibrant world of hospitality management.
- Qualifications: 3-5 years in hospitality management with strong leadership skills.
- Other info: Flexible hours and opportunities to oversee premium venues.
The predicted salary is between 40000 - 45500 £ per year.
We are seeking an experienced and driven Operations Manager to oversee multiple hospitality venues, including bars, nightclubs, and cafés. This is a senior leadership role responsible for ensuring operational excellence, strong financial performance, and exceptional customer experience across all locations.
You will work closely with venue managers and area manager to maintain high standards, improve performance, and support the continued growth of the business. This role requires a hands-on leader with strong hospitality experience, commercial awareness, and the ability to build and manage high-performing teams.
Key Responsibilities- Multi-Site Operational Leadership
- Oversee the daily operations of multiple venues including bars, nightclubs, and cafés
- Ensure each venue operates efficiently, profitably, and in line with company standards
- Support and develop venue managers and leadership teams
- Conduct regular site visits to maintain standards and identify improvement opportunities
- Ensure consistency in service, cleanliness, and brand presentation across all locations
- Financial Performance & Cost Control
- Monitor sales performance, labour costs, and profitability across all venues
- Ensure labour is managed efficiently in line with revenue targets
- Review weekly reports, KPIs, and performance metrics
- Identify opportunities to increase revenue and improve operational efficiency
- Control costs including staffing, stock, and operational expenses
- Team Leadership & Development
- Recruit, train, and develop venue managers and key staff
- Build strong, motivated, and accountable teams
- Set clear expectations and performance standards
- Address performance issues professionally and effectively
- Create a culture of ownership, professionalism, and excellence
- Customer Experience & Brand Standards
- Ensure exceptional customer service across all venues
- Maintain high standards of presentation, atmosphere, and service
- Protect and enhance the reputation and identity of each brand
- Support venues during busy periods and key trading times
- Compliance, Licensing & Safety
- Ensure full compliance with licensing laws and regulations
- Maintain health & safety and food safety standards
- Ensure venues operate in line with company policies and legal requirements
- Support managers in handling incidents, compliance, and regulatory matters
- Essential:
- Minimum 3–5 years' experience in hospitality management
- Experience managing bars, nightclubs, or multi-site hospitality operations
- Strong leadership and people management skills
- Excellent organisational and communication skills
- Strong financial awareness and cost control ability
- Ability to work flexible hours including evenings and weekends
- Professional, reliable, and highly motivated
- Desirable:
- Multi-site management experience
- Personal Licence holder
- Experience in high-volume venues
- Experience overseeing both late-night and daytime hospitality
- Natural leader with strong presence
- Hands-on and operationally focused
- Commercially aware and results-driven
- Calm under pressure and decisive
- High standards and attention to detail
- Passionate about hospitality and guest experience
What We Offer
- Competitive salary
- Performance-based progression opportunities
- Opportunity to oversee premium hospitality venues
- Supportive and professional working environment
- Long-term career growth within an expanding group
The Role in One Sentence
You are responsible for ensuring every venue operates professionally, profitably, and to the highest possible standard.
Job Type: Full-time
Pay: £40,000.00-£45,500.00 per year
Work Location: In person
Senior Operations Manager employer: SAYTURK LIMITED
Contact Detail:
SAYTURK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry, attend local events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just lead to an opportunity.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your hands-on experience and leadership skills that align with the role. Show them you’re the perfect fit for their team!
✨Tip Number 4
Prepare for interviews by researching the company’s venues and their unique offerings. Bring ideas on how you can enhance their operations and customer experience – it’ll show you’re genuinely interested and ready to contribute!
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in hospitality management and any multi-site operations you've overseen. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your leadership style aligns with our values. Keep it engaging and personal, so we can get a feel for who you are.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your operational excellence and financial acumen. Numbers speak volumes, so if you've improved profitability or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SAYTURK LIMITED
✨Know Your Venues
Before the interview, do your homework on the bars, nightclubs, and cafés under the Sayturk Group. Familiarise yourself with their unique offerings, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed teams in the past. Use specific examples that highlight your ability to motivate staff, handle conflicts, and maintain high standards. This is crucial for a senior role where team dynamics are key.
✨Financial Acumen is Key
Brush up on your financial management skills. Be ready to talk about how you've previously monitored sales performance, controlled costs, and improved profitability. Providing concrete examples of how you've driven financial success in your past roles will set you apart.
✨Emphasise Customer Experience
Since this role focuses heavily on customer experience, think of ways you've enhanced service quality in previous positions. Prepare to share stories that demonstrate your commitment to exceptional service and how you’ve dealt with challenges in maintaining brand standards.
