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- Tasks: Join a friendly team to handle customer inquiries and process sales orders.
- Company: Work with a distributor of innovative renewable energy products.
- Benefits: Enjoy a supportive work environment with opportunities for learning and development.
- Why this job: Be part of a growing industry that makes a positive impact on the planet.
- Qualifications: Previous sales office experience and excellent customer service skills are a must.
- Other info: Ideal for those passionate about renewable energy and eager to learn.
Sayjo Recruitment Ltd are acting on behalf of a client to recruit a full time Sales Administrator. Our client is a distributor of ceramic tiles, selling to re-sellers, trade and the general public. They are looking for someone to join their small, friendly internal sales team. Due to the fast paced, busy nature of the business, candidates who have previous sales order processing experience would be of particular interest. Salary – £25,500 per annum – £12.90 per hour for a 38 hours a week. Job Role: * Answering the phones and dealing with customer enquiries. * Processing sales orders taken via email, phone or via the company website. * Liaising with different departments, warehouse, showroom, trade counter and accounts. * Compiling quotes for customer when required. * Complaint handling. * Being proactive when speaking to customers to promote additional products they may need. * Liaising with suppliers re delivery dates and keeping customer updated with progress. Requirements: * Previous experience of working in a sales office. * Good computer skills, Microsoft Office and Sales Order Processing Software such as Navision or Dynamics experience would be an advantage, but not essential. * Excellent customer service skills. * Great team skills to support colleagues across departments. * Great numeracy and literacy skills. This is a great opportunity to work in a lovely office environment, with a friendly team. Working hours are Monday to Thursday 8.30am – 5.15pm and Friday 8.30am – 4.30pm, with one hour each day for lunch. If you have the skills, experience and enthusiasm we are looking for, please apply with a copy of your CV
Sales Administrator employer: Sayjo Recruitment Ltd
Contact Detail:
Sayjo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with renewable energy products, especially solar panels and electric vehicle chargers. Understanding the technical aspects of these products will help you communicate effectively with customers and colleagues.
✨Tip Number 2
Highlight your previous experience in sales order processing roles during your conversations. Be ready to share specific examples of how you've successfully managed customer inquiries and processed orders in a busy office environment.
✨Tip Number 3
Showcase your excellent customer service skills by preparing to discuss how you've handled challenging customer situations in the past. A friendly and proactive approach can set you apart from other candidates.
✨Tip Number 4
Demonstrate your attention to detail and methodical nature by discussing any relevant experiences where these skills were crucial. Being able to provide examples will reinforce your fit for the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to highlight your previous experience in sales order processing and any roles that involved technical products. Use specific examples to demonstrate your customer service skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the renewable energy sector. Mention how your fun and friendly personality aligns with the company's culture and how you can contribute to the team.
Showcase Relevant Skills: Emphasize your mathematical skills and logical thinking in your application. Provide examples of how you've used these skills in previous roles, especially in processing orders or compiling quotes.
Research the Company: Familiarize yourself with the company’s products and services. Understanding their offerings will help you answer trade customer inquiries more effectively and show your genuine interest in the position.
How to prepare for a job interview at Sayjo Recruitment Ltd
✨Show Your Sales Experience
Make sure to highlight your previous experience in sales order processing. Share specific examples of how you successfully managed customer inquiries and processed orders, especially in a technical environment.
✨Demonstrate Customer Service Skills
Prepare to discuss situations where you provided excellent customer service. Think of examples that showcase your friendly personality and ability to resolve issues effectively.
✨Be Proactive and Engaging
Since the role involves following up with customers, be ready to talk about how you approach customer engagement. Share any strategies you have used to promote products or gather feedback.
✨Highlight Attention to Detail
Given the importance of accuracy in processing orders and compiling quotes, be prepared to discuss how you ensure attention to detail in your work. You might want to mention any tools or methods you use to stay organized.
