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- Tasks: Lead operations, manage teams, and ensure exceptional service delivery in a growing company.
- Company: Dynamic interior products company based in Leeds with a supportive culture.
- Benefits: Bonuses, free onsite parking, ongoing training, and fun events.
- Why this job: Join a rewarding environment where your leadership can make a real impact.
- Qualifications: 5-10+ years in operations with strong people management skills.
- Other info: Empowering culture that values pride in work and continuous improvement.
An Operations Manager is required for a successful and growing company in Leeds, West Yorkshire. This role is central to the business, balancing hands-on operational leadership with longer-term planning, to ensure exceptional service delivery, strong cost control, and scalable processes as the company grows towards £10m+ revenue.
Sayjo Recruitment Ltd are recruiting on behalf of this unique company that requires someone with the passion, clear values and integral service skills that are at the core of this company’s success. Our client supplies companies throughout the UK with unique interior products that enhance working spaces, along with continued maintenance and service. We require someone from the interior fit out, construction or interior design sector who brings the skills and knowledge required in this consultative and specialist sector.
The Role:
- Report directly to the Managing Director, with full responsibility for the day-to-day performance of operations across the teams of maintenance, production, installation, and delivery.
- Support business to business customers with technical, project and escalation queries.
- Own and manage the full operational chain, from product maintenance through to installation and delivery, supporting and leading your teams throughout.
- Plan and coordinate production schedules in line with customer commitments and operational capacity, with control of labour costs to procurement.
- Lead daily workflow planning, ensuring teams are aligned and well-resourced, whilst driving continuous improvement.
- Implement and maintain consistent operational processes and standards managing quality control across all departments.
- Monitor KPIs and proactively address performance issues and develop and manage Maintenance, Production, and Installation teams.
- Recruit, onboard, and train operational staff, setting clear responsibilities, expectations, and performance measures.
- Oversee operational HR requirements and documentation, reviews, career support and development of your teams.
- Introduce and improve operational systems and reporting, including dashboards and deliver a systems roadmap to support growth.
- Ensure full compliance with all health, safety, and regulatory requirements.
- Maintain safe working environments across all operational sites through monitoring and audits and continued staff training.
- Manage incidents with clear documentation and corrective actions.
- Work closely with Sales and Design to align capacity with client commitments.
- Manage suppliers, contractors, and external partners.
- Support client communication where operational input is required.
We are looking for:
- 5–10+ years’ experience in operations, production, or installation leadership.
- Proven experience managing multi-team operational environments.
- Strong commercial awareness and cost control capability.
- Experience implementing systems and processes for scale.
- Strong people leadership, recruitment, and performance management skills.
- Experience in fit-out, manufacturing, horticulture, or installation-led businesses.
- Lean, Kaizen, Six Sigma, or similar process improvement training.
- Relevant health and safety qualifications.
Our client has a rewarding and supportive culture, that empowers employees to excel, achieve and have pride in their work. This is reflected in a host of benefits including bonuses, free onsite parking, a host of events and workshops, ongoing training in a wide range of skills and product knowledge, and incentives through the little things that make all the difference like fantastic coffee.
Do you have the skills and experience we are looking for? Apply today to Louise at Sayjo Recruitment. We aim to reply to all applications within 48 working hours. We may close the advert earlier than shown.
Operations Manager in Leeds employer: Sayjo Recruitment Ltd
Contact Detail:
Sayjo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the interior fit-out or construction sectors. Attend industry events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their products, values, and recent projects. This will help you tailor your answers and show that you’re genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss specific examples of how you've managed teams, improved processes, or handled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get the conversation started!
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations, production, or installation leadership, and don’t forget to showcase any relevant qualifications like Lean or Six Sigma.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the industry and how your values align with the company’s. Mention specific experiences that demonstrate your skills in managing multi-team environments.
Showcase Your Soft Skills: Don’t just list your technical skills; make sure to highlight your soft skills too! Leadership, communication, and problem-solving are key for this role, so give examples of how you’ve used these in past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sayjo Recruitment Ltd
✨Know Your Operations Inside Out
Make sure you understand the core operations of the company you're interviewing with. Familiarise yourself with their processes, from product maintenance to installation and delivery. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Operations Manager, strong people leadership is key. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, performance management, and continuous improvement. Be ready to discuss how you can inspire and lead teams to achieve operational excellence.
✨Demonstrate Your Cost Control Expertise
Since cost control is a major part of the role, come prepared with specific examples of how you've managed budgets and reduced costs in previous positions. Highlight any experience you have with commercial awareness and how it has positively impacted your past employers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think about scenarios where you've had to address performance issues or implement new systems. Practising these responses will help you feel more confident during the interview.
