At a Glance
- Tasks: Support a charity team by managing enquiries, events, and administrative tasks.
- Company: Join a rewarding charity in Elland with a supportive team.
- Benefits: Full-time role with career growth and flexible hours.
- Why this job: Make a real difference while gaining valuable experience in fundraising and events.
- Qualifications: Organised, experienced in office environments, and confident in communication.
- Other info: Opportunity to support meaningful events and work with passionate volunteers.
The predicted salary is between 28800 - 42000 Β£ per year.
An Administrator is required to join a great charity team in Elland. This role is a full time and permanent role, offering a great career, supportive team and a wide range of responsibilities. As their Support Care Administrator, you will ensure that each enquiry from the charity supporters is received to a high standard, supported and valued. From meeting visitors in reception to supporting initial phone enquiries, to emails, you will create that great first time experience and partnership.
Working 37.5 hours Monday to Friday with occasional evenings and weekends to support events. Duties will involve:
- Answering enquiries by phone, email and in person.
- Updating participant records, processing payments, uploading records and ensuring real time information is available inline with company policy and regulatory compliance.
- Working with colleagues to organise dedications, acknowledgements and recommendations for marketing news.
- Manage an accurate and up to date database called DonorFlex.
- Produce and upkeep mailing lists, assisting with drafts and submissions of mailers to promote events, send thanks and news.
- Generate receipts, invoices and letters.
- Record and prepare minutes from meetings as required.
- Undertake training and development, learning from and supporting the wider fundraising team with events, fundraising materials and media.
- Assist in audits and continual improvement of processes.
- Support volunteers with their roles and support any queries.
- Assist with events, from printed materials to promotional items, to the set up and delivery of a wide range of events.
You will be:
- Highly organised and be thorough in administration and records.
- Have experience in a busy office environment.
- Experience and confidence in representing an organisation, talking with a wide range of contacts.
- A driving licence and own vehicle would be a great advantage for the events but is not essential.
- Flexible to support the wider fundraising team with events out of office hours.
If you are interested in this rewarding and progressive career in fundraising and events, we want to hear from you. Please send your full CV to Louise at Sayjo Recruitment today. We may close the advert earlier than shown. Please note that due to the nature of the charity, you will need to have a DBS (CRB).
Administration Support employer: Sayjo Recruitment Ltd
Contact Detail:
Sayjo Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Administration Support
β¨Tip Number 1
Get to know the charity! Research their mission, values, and recent events. This will help you connect with the team during interviews and show that you're genuinely interested in their work.
β¨Tip Number 2
Practice your communication skills. Since you'll be handling enquiries from supporters, being clear and friendly is key. Try role-playing common scenarios with a friend to boost your confidence.
β¨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team culture, which can really help you stand out.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team and making a difference.
We think you need these skills to ace Administration Support
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Administration Support role. Highlight your organisational skills and any relevant office experience to show us youβre the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the charity sector and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since this role involves interacting with supporters and colleagues, make sure to demonstrate your communication skills in your application. Whether itβs through your writing style or examples of past experiences, let us see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Sayjo Recruitment Ltd
β¨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent projects. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
β¨Showcase Your Organisational Skills
As an Administration Support role requires high levels of organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you keep records accurate and up to date.
β¨Practice Your Communication Skills
Since you'll be the first point of contact for supporters, practice clear and friendly communication. Consider role-playing common scenarios, like answering phone enquiries or greeting visitors, to build your confidence.
β¨Be Ready for Teamwork Questions
This role involves working closely with colleagues and volunteers. Prepare to discuss your experience in team settings, highlighting how youβve collaborated on projects or supported others in achieving common goals.