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- Tasks: Be the welcoming face of a luxury car dealership and provide outstanding customer service.
- Company: Join Saxtons, Europe's largest 4x4 dealer with a prestigious reputation.
- Benefits: Work in a supportive environment with a valued team and career growth opportunities.
- Why this job: Represent a leading brand in luxury vehicles and make a real impact on customer experiences.
- Qualifications: Customer service experience and excellent communication skills are preferred.
- Other info: Fast-paced role in a dynamic team recognised as a Best Place to Work 2024.
The predicted salary is between 24000 - 36000 £ per year.
Saxtons proudly holds the title of the largest 4x4 dealer in Europe, stocking one of the most extensive ranges of premium used vehicles in the UK. Based in Chelmsford, Essex, we offer a fleet of over 2,000 luxury SUVs and specialist cars to customers worldwide. Recognised in the Sunday Times Top Track 250, Saxtons combines exceptional value with bespoke styling and modifications through partnerships with elite customisation brands like Overfinch, Onyx, Kahn, and Urban.
Are you ready to be the welcoming face of the UK’s leading high-end car dealership? At Saxtons, we’re looking for an exceptional Receptionist who embodies professionalism, warmth, and a passion for delivering outstanding service. As the first point of contact for our valued clients, you’ll set the tone for their experience, creating an atmosphere of luxury and excellence from the moment they step through our doors. Approachable and outgoing, you’ll handle every interaction with poise and efficiency, ensuring queries are addressed seamlessly and our showroom operates like clockwork.
If you thrive in a fast-paced environment and take pride in providing five-star customer service, we want to hear from you. This is your chance to represent a brand synonymous with prestige, quality, and innovation.
Your Responsibilities:- Customer Engagement: Greet visitors warmly and offer refreshments while assessing their needs.
- Telephone Management: Answer calls promptly, directing them to the appropriate department.
- Showroom Coordination: Maintain a clean, welcoming, and professional showroom environment, including managing music, video screens, and tidiness.
- Administrative Tasks: Perform clerical duties, stock refreshment areas, and ensure all sales offices are fully functional and stocked.
- Customer Support: Build rapport, guide visitors, and liaise with team members to ensure a smooth customer journey.
- Safety and Security: Ensure the safety of people, vehicles, and property, reporting any issues as necessary.
- Experience: Previous experience in a customer service role is preferable.
- Customer Service: Warm, empathetic, and approachable with excellent communication skills.
- Organisation: A natural multitasker who thrives in a fast-paced environment.
- Technical Skills: Proficient in Microsoft Office (Outlook, Word, Excel) and must hold a full, clean drivers licence with access to their own vehicle.
- Professionalism: Confident, assertive, and able to engage with a wide range of customers.
- Work for one of Europe’s largest and most prestigious luxury vehicle dealerships.
- Be part of an award-winning team recognised as a Best Place to Work 2024.
- Enjoy a supportive, fast-paced environment where your contribution is valued.
If you’re passionate about delivering exceptional customer service and want to represent a leading brand in luxury vehicles, we’d love to hear from you. Apply now to join the Saxtons team and become part of our success story!
Job Type: Full-time
Work Location: In person
Weekend Receptionist in Chelmsford employer: Saxton Ltd
Contact Detail:
Saxton Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research Saxtons, their values, and what makes them stand out in the luxury vehicle market. This way, you can tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating a welcoming atmosphere, think of scenarios where you can demonstrate your ability to engage with clients warmly. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what they look for in a receptionist. Plus, it might just give you an edge when it comes to landing that interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Saxtons team and ready to contribute to their success story.
We think you need these skills to ace Weekend Receptionist in Chelmsford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring warmth and professionalism to our team.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in customer service. Mention any roles where you’ve had to engage with clients or manage a busy environment, as this will show us you’re ready for the fast-paced world of Saxtons.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our prestigious team at Saxtons!
How to prepare for a job interview at Saxton Ltd
✨Know the Brand Inside Out
Before your interview, take some time to research Saxtons and its reputation in the luxury vehicle market. Familiarise yourself with their range of vehicles and partnerships with customisation brands. This knowledge will not only impress your interviewers but also help you understand the company culture and values.
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, your role revolves around customer engagement. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Highlighting your ability to create a welcoming atmosphere will resonate well with the interviewers.
✨Practice Your Multitasking Abilities
In a fast-paced environment like Saxtons, being organised and able to multitask is crucial. Think of scenarios where you successfully managed multiple tasks at once, such as handling phone calls while greeting customers. Be ready to discuss these experiences during your interview.
✨Dress to Impress
Since you'll be representing a prestigious brand, make sure to dress professionally for your interview. A polished appearance reflects your understanding of the luxury market and shows that you take the opportunity seriously. First impressions matter, so aim to look the part!
