Senior Operational Resilience Manager

Our client is a global asset management firm, with an extensive network of offices worldwide. They are looking for a dedicated Senior Operational Resilience Manager who will be based in the London office.

Responsibilities

• Operational Resilience
• Managing and maintaining the resilience policies and procedures, such as: Operational Resilience policy, Digital Resilience strategy.
• Enhancing the operational resilience programme in line with global regulations, which includes the collection of key risk indicators and reporting to the Board.
• Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements.
• Conducting scenario testing for the operational resilience important business services.
• Investigating BCP and Technology related operational risk events, ensuring root cause analysis and control assessments, including ‘deep dive’ reviews on significant and complex events.
• Identifying vulnerabilities from the important business services mapping and scenario testing, and raise issues and associated actions, where required.
• This will involve notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion.
• Maintenance and development of the BCP and Resilience system, Fusion.
• Acting as subject matter expert for all resilience matters, including upcoming regulatory changes.
• Undertake the review of FCA resilience regulatory changes.
• Run global Resilience projects across all Group entities.
• Provide resilience reporting to the EMEA Risk and Compliance Committee, and relevant Boards.
• Business Continuity
• Managing and maintaining the business continuity policy and procedures (including the Business Continuity plans), such as: Business Continuity policy, Business Continuity Executive Group Response Plan.
• Implementing a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements.
• Creation and maintenance of Business Continuity plans across locations and functions.
• Undertaking and developing the Business Continuity testing programme and, where appropriate, the Group.
• Coordinate and run the global and regional Business Continuity tabletop exercises, in conjunction with Technology teams.
• Management of Business Continuity incidents, ensuring the appropriate response and communications are taken.
• Ensuring all key stakeholders, including Business Continuity Coordinators, are trained on their business continuity responsibilities.
• Coordinating and overseeing the third-party due diligence processes undertaken by the Senior Relationship Managers, including the creation of bespoke questionnaires.
• Oversight of the ICT Risk Framework, partnering with the first line IT Risk function, including annual refresh of the Critical and Important Functions (DORA).
• Chair of the ICT Risk Governance Committee, providing input and challenge.
• Input into the DORA incident reporting and Register of Information process.
• Partnering with the Information Security team to ensure effective cyber-security resilience.

Experience Required

• Demonstrative experience in an asset / investment management firm as a member of operational / IT risk, BCP, Resilience or internal audit team (5 years minimum).
• Ability to develop strong relationships with key stakeholders and delegates across the organization.
• Attention to detail, ability to work to competing deadlines, and a solutions-focused approach.
• Strong organizational, communication and time management skills are essential.
• Team player with strong work ethic and positive attitude.