Retail Administration Clerk
A well-established international bank providing retail and corporate banking services is looking for a Retail Administration Clerk to join for a 12 month fixed term contract.
Key Responsibilities
- Open, maintain, and close customer accounts, ensuring all documentation and authorisations are completed accurately.
- Maintain customer records, mandates, signatures, and account information within banking systems.
- Administer Internet and Mobile Banking services, including customer support and access management.
- Process cheque books, stopped cheques, cheque clearing, Direct Debits, Standing Orders, and Visa card administration.
- Process deposit transactions, customer instructions, and related accounting entries.
- Perform daily reconciliations of accounts, transactions, and operational records.
- Support fraud investigations and maintain FATCA, PCI DSS, and FSCS-related records.
- Respond to customer, Relationship Manager, and internal stakeholder enquiries.
- Provide cashiering support when required.
- Ensure compliance with all regulatory, AML, risk, and internal control requirements.
Skills & Experience
- Experience of working in a retail banking environment.
- Strong communication, organisational, and customer service skills.
- Excellent attention to detail and accuracy.
- Good numeracy and literacy skills.
- Ability to manage multiple priorities and work effectively within a team.
Retail Administration Clerk employer: Saxton Leigh
Join a leading international bank in London, where you will thrive in a dynamic work culture that prioritises employee development and operational excellence. With a commitment to regulatory compliance and high standards, this role offers you the chance to enhance your skills in banking operations while enjoying competitive benefits and opportunities for career advancement in one of Europe's financial hubs.
