Customer-Driven Non-Executive Director: Shape Housing Strategy in Horsham

Customer-Driven Non-Executive Director: Shape Housing Strategy in Horsham

Horsham Full-Time No working from home possible
Saxon Weald

At a Glance

  • Tasks: Influence housing strategy and ensure customer insights shape decisions.
  • Company: Saxon Weald, a forward-thinking housing provider in Horsham.
  • Benefits: Opportunity to make a real impact and develop leadership skills.
  • Other info: Attend four evening meetings a year and engage in meaningful discussions.
  • Why this job: Join a passionate team and help improve customer service in housing.
  • Qualifications: No board experience needed, just a love for excellent customer service.

Saxon Weald is seeking a Non-Executive Director (Customer) to join its Board in Horsham. This role offers an exciting opportunity to influence the future of services and ensure that customer insights drive decision-making.

No previous board experience is required, but a passion for excellent customer service and a willingness to learn are essential.

The role involves attending four evening meetings annually and serving on relevant committees.

Applications close at 9am on Thursday 4 June 2026.

Customer-Driven Non-Executive Director: Shape Housing Strategy in Horsham employer: Saxon Weald

Saxon Weald is an exceptional employer that values customer insights and fosters a collaborative work culture in Horsham. With a commitment to excellent customer service, the company offers unique opportunities for personal growth and development, making it an ideal place for individuals looking to make a meaningful impact in housing strategy. Join us to be part of a forward-thinking team dedicated to shaping services that truly reflect the needs of our community.

Saxon Weald

Contact Details:

Saxon Weald Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer-Driven Non-Executive Director: Shape Housing Strategy in Horsham

Tip Number 1

Network like a pro! Reach out to people in the housing sector or those who have experience as Non-Executive Directors. A casual chat can lead to valuable insights and even recommendations.

Tip Number 2

Show your passion for customer service! When you get the chance to speak with anyone from Saxon Weald, make sure to highlight your commitment to putting customers first. Share examples of how you've done this in the past.

Tip Number 3

Prepare for those evening meetings! Familiarise yourself with the current housing strategies and think about how customer insights can shape future decisions. Being well-prepared will show your dedication and enthusiasm.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer-Driven Non-Executive Director: Shape Housing Strategy in Horsham

Customer Service Orientation
Decision-Making Skills
Willingness to Learn
Influencing Skills
Commitment to Customer Insights
Team Collaboration
Communication Skills

Some tips for your application 🫡

Show Your Passion:Make sure to highlight your enthusiasm for excellent customer service in your application. We want to see how your passion aligns with our mission at Saxon Weald!

Be Yourself:Don’t be afraid to let your personality shine through in your written application. We value authenticity and want to get to know the real you, so share your unique perspective!

Tailor Your Application:Take the time to customise your application to reflect the specific requirements of the Non-Executive Director role. We’re looking for candidates who understand our goals and can contribute meaningfully.

Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows us that you care about the details, which is crucial for this role!

How to prepare for a job interview at Saxon Weald

Know Your Customer Service Stuff

Make sure you brush up on the principles of excellent customer service. Think about how customer insights can shape decision-making and be ready to share your thoughts on this during the interview.

Show Your Willingness to Learn

Since previous board experience isn't required, focus on demonstrating your eagerness to learn. Share examples from your past where you've quickly adapted to new roles or responsibilities.

Familiarise Yourself with Saxon Weald

Do some homework on Saxon Weald and their current housing strategy. Understanding their mission and values will help you align your answers with what they’re looking for in a Non-Executive Director.

Prepare Questions for the Board

Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the board's vision aligns with your own values regarding customer service.