We are seeking a confident, professional, and customer-focused Door Supervisor to join our team at prestigious theaters and corporate events in and around the Harrogate and York areas. This role is essential to maintaining a safe, enjoyable environment for guests, performers, and staff. Key Responsibilities * Welcome guests at the entrance and provide friendly, helpful customer service. * Verify tickets, check IDs, and manage queue flow efficiently. * Ensure compliance with venue policies, licensing laws, and health & safety regulations. * Conduct respectful and proportionate searches where required. * Monitor crowd behaviour and identify potential risks before they escalate. * Respond calmly and effectively to incidents, supporting conflict resolution when necessary. * Liaise with management, bar staff, security team members, and emergency services when needed. * Complete incident reports accurately and promptly. * Protect the venue, its staff, and its customers at all times. Skills & Experience * Valid SIA Door Supervisor Licence (essential). * Experience working in nightlife, events, or hospitality security (preferred). * Strong communication and interpersonal skills. * Ability to remain calm under pressure and manage conflict professionally. * Reliable, punctual, and committed to high standards of safety and customer service. * Physically fit and able to work on your feet for extended periods. What We Offer * Competitive hourly rate. * Opportunity to work at a prestigious theater with regular events. * Supportive team environment and ongoing training opportunities. #J-18808-Ljbffr
