At a Glance
- Tasks: Lead a fun pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off meals, flexible hours, and health support.
- Other info: Access to well-being support and apprenticeship programmes.
- Why this job: Be part of a lively atmosphere and grow your career.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast‑paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Southend-on-Sea employer: Saxon King (92439)
Marston’s is an exceptional employer that prioritises its people, offering a vibrant and supportive work culture where every team member can thrive. With a commitment to employee development, you’ll have the opportunity to progress your career from Supervisor to Assistant Manager and beyond, all while enjoying fantastic benefits such as flexible hours, generous discounts, and a lively atmosphere filled with passionate colleagues. Join us at our award-winning local pubs, where your personality is celebrated, and together we create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Southend-on-Sea
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff and customers to understand the vibe. This will help you tailor your approach when you apply and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a Supervisor role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle busy shifts, motivate your team, and deliver top-notch customer service. We want to see your personality shine through, so be yourself and let your passion for the role come across!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can easily keep track of your application status and any updates. Don’t forget to follow up after applying – it shows your enthusiasm and commitment!
We think you need these skills to ace Supervisor in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our pub. Remember, we love a busy and fast-paced environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team!
How to prepare for a job interview at Saxon King (92439)
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. This will not only show your genuine interest but also help you connect your experience to their specific environment.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past roles where you've successfully managed a team or resolved conflicts. Highlight how you can create those moments of joy for both staff and guests.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to think on your feet. Practice responding to hypothetical situations that could arise during a busy shift. This will demonstrate your initiative and problem-solving skills.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be prepared to discuss your approach to delivering exceptional service and how you’ve handled difficult customers in the past. Show them that you understand the importance of creating memorable experiences.
