At a Glance
- Tasks: Support office operations and provide care in the community when needed.
- Company: Join Saxon Care, an award-winning home care provider in the UK.
- Benefits: Competitive salary, mileage reimbursement, and 28 days holiday plus a birthday off.
- Other info: Be part of a compassionate team dedicated to high-quality client care.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in care, strong communication skills, and a full driving licence.
The predicted salary is between 13585 - 13585 € per year.
Saxon Care is an award‑winning home care provider recognised among the top 20 small home care groups in the UK, known for delivering high‑quality, client‑centred support across Wiltshire and Swindon. We pride ourselves on reliability, expertly trained staff, and putting clients at the heart of everything we do. We are now looking for an exceptional individual to join our Office Team, supporting both office operations and community care when required.
The Role
This is a primarily office‑based position, providing strong administrative and coordination support across the service. You will also assist with on‑call responsibilities and cover care calls in the community when needed.
Key Responsibilities
- Completing essential administrative duties
- Booking call visits including client reviews, spot checks, care plans, and auditing
- Managing incoming and outgoing calls with clients, carers, and new enquiries
- Taking referral information and supporting the onboarding process
- Overseeing and updating staff rotas
- Processing medication changes and ensuring accurate documentation
- Providing care in the community when required, including occasional evenings
- Working collaboratively within a small, supportive weekend team and sharing on‑call duties
Working Pattern
08:30–17:00. Additional on‑call responsibilities shared across the team.
Salary: £13,585 per year (for contracted office hours). Additional pay is provided for any hours worked beyond contracted times (e.g., care calls). Mileage: 45p per mile. Holiday: 28 days including Bank Holidays (pro‑rata), plus an additional fully paid day off for your birthday.
About You – Ideal Candidate
We’re looking for someone who is compassionate, organised, and committed to high‑quality care. You will need:
- Previous experience in the care sector
- Strong written skills for compiling reviews and care plans
- Confidence using computers, including rostering systems and Microsoft Word/Excel
- Excellent telephone manner, with confidence in promoting the service when needed
- Experience in completing spot checks
- A full driving licence and access to your own vehicle
- Willingness to travel across Saxon Care’s service areas when covering care
- To be reliable, proactive, and a supportive team player
About Saxon Care
Saxon Care provides high‑quality domiciliary care that enables clients to remain living independently at home for as long as possible. As a family‑run company operating since 2010, their philosophy centres on reliability, compassion, and client‑focused care. The organisation is well‑known locally for its professional training, community engagement, and award‑winning standards. We operate from offices in Chippenham, Trowbridge, and Royal Wootton Bassett and cover a wide range of surrounding communities.
Part Time Care Coordinator Hilperton in Chippenham employer: Saxon Care
Saxon Care is an exceptional employer, offering a supportive and compassionate work environment where employees are valued for their contributions to high-quality care. With a strong focus on professional development and community engagement, staff enjoy opportunities for growth while working in a family-run company that prioritises client satisfaction and employee well-being. Located in the heart of Wiltshire, Saxon Care provides a unique chance to make a meaningful impact in the lives of clients while enjoying competitive benefits and a collaborative team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Care Coordinator Hilperton in Chippenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Saxon Care, understand their values, and think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly cares about high-quality support.
✨Tip Number 3
Practice your phone skills! Since you'll be managing calls with clients and carers, make sure you can communicate clearly and confidently. Role-play with a friend to get comfortable with common scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Saxon Care family.
We think you need these skills to ace Part Time Care Coordinator Hilperton in Chippenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the care sector. We want to see how your skills align with our values at Saxon Care, so don’t hold back on showcasing your compassion and organisational abilities!
Show Off Your Writing Skills:Since strong written skills are key for this role, take the time to craft clear and concise documents. Whether it’s your CV or cover letter, we’re looking for someone who can communicate effectively, just like you would when compiling care plans or reviews.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and warmth. We’re all about client-centred support, so let your personality shine through while maintaining a professional tone. It’s all about showing us you’re a great fit for our team!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our award-winning team at Saxon Care!
How to prepare for a job interview at Saxon Care
✨Know the Company Inside Out
Before your interview, take some time to research Saxon Care. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Compassion and Organisation Skills
As a Care Coordinator, you'll need to demonstrate your compassion and organisational abilities. Prepare examples from your previous experience that highlight how you've successfully managed care plans or supported clients. This will give the interviewer confidence in your capabilities.
✨Practice Your Communication Skills
Since the role involves managing calls and liaising with clients and carers, practice your telephone manner. You might want to do mock calls with a friend to ensure you sound confident and professional. Remember, clear communication is key in this position!
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about situations where you had to handle emergencies or difficult conversations in the care sector. Prepare your responses using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
