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For Companies At a Glance
- Tasks: Be the go-to person for our institutional clients and tackle their queries.
- Company: Join Saxo UK, a leading player in the financial industry.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a real impact by supporting global partners and enhancing client experiences.
- Qualifications: One year of experience in account management or client-facing roles required.
- Other info: Dynamic work environment with a focus on communication and teamwork.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We are looking for a service‑oriented Account Manager to support our biggest institutional partners globally. You will be the key point of contact for day‑to‑day operational queries and complex issues for our white‑label, introducing broker and institutional client portfolio.
Responsibilities
- Key point of contact for operational queries and escalations for your own portfolio of institutional clients
- Actively participate in partner development through education and regular communication
- Deal with client queries, resolve escalations, and investigate more complex partner requests together with specialists and relevant stakeholders
- Identify customer needs and act as the voice of the client within Saxo
- Own small projects to improve/develop services that result from customer needs
Your Profile
We are looking for candidates who bring a minimum of one year of experience in account management, middle office, or client‑facing operational roles within the financial industry. Strong communication skills are essential, and fluency in English is required—additional languages are considered a valuable asset. The ideal candidate thrives in a dynamic environment, demonstrates the ability to set priorities and act in a timely manner, and works with a structured, highly organized approach and attention to detail. A “can‑do” attitude, a willingness to take ownership and act as a self‑starter are highly appreciated.
How To Apply
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
Institutional Service Account Manger in City of London employer: Saxo UK
Contact Detail:
Saxo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Institutional Service Account Manger in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Saxo and understanding their services. Tailor your answers to show how your experience aligns with their needs, especially in account management and client relations.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Saxo.
We think you need these skills to ace Institutional Service Account Manger in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Institutional Service Account Manager. Highlight any relevant experience in account management or client-facing roles, and don’t forget to showcase your strong communication skills!
Craft a Compelling Motivation Letter: Your motivation letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Keep it concise but impactful—show us your passion!
Showcase Your Problem-Solving Skills: Since the role involves dealing with complex queries and escalations, make sure to include examples of how you've successfully resolved issues in the past. We love seeing a 'can-do' attitude in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Saxo UK
✨Know Your Clients
Before the interview, research Saxo UK and their institutional clients. Understand their services and how they support their partners. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or resolved complex issues in the past. Practise articulating these experiences clearly and confidently.
✨Demonstrate a Can-Do Attitude
Saxo values a proactive approach. Think of instances where you've taken ownership of a project or solved a problem independently. Be ready to share these stories to illustrate your self-starter mentality.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your enthusiasm and helps you understand if Saxo is the right fit for you. Consider asking about their approach to partner development or how they handle client escalations.
