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For Companies At a Glance
- Tasks: Manage a portfolio of clients, ensuring their success and growth.
- Company: A dynamic managed IT services provider focused on client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a real impact on client success while working with creative sector clients.
- Qualifications: 3+ years in account management and strong organisational skills.
- Other info: Join a growing team with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A growing managed IT services provider is seeking a Client Success Manager to take ownership of a portfolio of 25 to 30 active client accounts. This role is focused on maintaining account health, profitability, and growth while managing renewals and service compliance.
The ideal candidate will have:
- 3+ years of experience in account management or related fields
- Excellent organizational skills
- A consultative approach
This position offers the opportunity to influence both client outcomes and business performance while working with creative sector clients across the UK.
Portfolio Owner: Client Success & Growth Strategist employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Owner: Client Success & Growth Strategist
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Client Success Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your past successes in account management. Use real examples of how you've maintained account health and driven growth – this will make you stand out during interviews.
✨Tip Number 3
Research the company! Understand their client base, especially in the creative sector, and be ready to discuss how you can contribute to their success. Tailoring your approach shows you're genuinely interested and invested.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets into the right hands. Plus, you'll find more resources to help you ace that interview!
We think you need these skills to ace Portfolio Owner: Client Success & Growth Strategist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Success Manager. Highlight your experience in account management and any relevant achievements that showcase your ability to maintain account health and drive growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples from your past that demonstrate your consultative approach and organisational skills.
Showcase Your Client Success Stories: We want to see how you've positively impacted client accounts in the past. Share stories that illustrate your ability to manage renewals, ensure service compliance, and ultimately contribute to client success.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us at StudySmarter.
How to prepare for a job interview at SAVVY RECRUITMENT
✨Know Your Clients
Before the interview, research the types of clients the company works with, especially in the creative sector. Understanding their needs and challenges will help you demonstrate how your experience aligns with the role and how you can contribute to client success.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills, particularly in managing multiple accounts. Be ready to discuss specific tools or methods you use to keep track of account health and ensure compliance, as this is crucial for the role.
✨Consultative Approach in Action
Think of a time when you successfully used a consultative approach to solve a client's problem. Be prepared to share this story during the interview, focusing on how you identified their needs and delivered tailored solutions that led to growth.
✨Discuss Growth Strategies
Come equipped with ideas on how to drive growth within client accounts. Whether it's through upselling, cross-selling, or enhancing service delivery, showing that you have a proactive mindset towards client success will impress the interviewers.
