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For Companies At a Glance
- Tasks: Manage a portfolio of clients, ensuring their success and identifying growth opportunities.
- Company: Dynamic managed IT services provider based in London.
- Benefits: Competitive salary with OTE, hybrid work model, and career advancement.
- Why this job: Make a real impact on client success and business performance.
- Qualifications: 3+ years in client success or account management with strong operational skills.
- Other info: Join a vibrant team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A managed IT services provider in London is seeking a Client Success Manager to own a portfolio of 25 to 30 active client accounts.
Responsibilities include:
- Monitoring client health
- Ensuring service profitability
- Identifying growth opportunities
Ideal candidates have over 3 years of experience in client success or account management and excel in operational discipline. This hybrid role offers the chance to influence both client outcomes and business performance while earning a competitive salary with OTE.
Portfolio Owner: Client Success & Growth employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Owner: Client Success & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Success Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their services and think about how you can contribute to client health and growth. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in client success and account management, focusing on specific examples where you've driven profitability and identified growth opportunities. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Portfolio Owner: Client Success & Growth
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in client success or account management. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your achievements!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description and relate them to your own experiences. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Client Success Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SAVVY RECRUITMENT
✨Know Your Clients
Before the interview, research the company’s existing client portfolio. Understand their key clients and any recent success stories. This will help you demonstrate your knowledge of client success and how you can contribute to maintaining and growing those relationships.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in client success or account management. Focus on situations where you improved client health or identified growth opportunities, as this aligns perfectly with the responsibilities of the role.
✨Demonstrate Operational Discipline
Since operational discipline is crucial for this position, be ready to discuss your methods for managing multiple accounts effectively. Share tools or processes you’ve implemented in the past that helped streamline operations and enhance client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client success and growth. Inquire about their strategies for monitoring client health and how they measure service profitability. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
