Director, Customer Account Manager
Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 80000 - 100000 £ / year (est.) No home office possible
SAVVY RECRUITMENT

At a Glance

  • Tasks: Drive revenue by managing key pharma accounts and building long-term relationships.
  • Company: Leading international B2B events business in the healthcare sector.
  • Benefits: Uncapped commission structure and strong earning potential.
  • Other info: Hybrid work model with opportunities for professional growth.
  • Why this job: Make a real impact in the pharma industry while developing trusted client partnerships.
  • Qualifications: 5–7 years of B2B sales experience in pharma or related fields.

The predicted salary is between 80000 - 100000 £ per year.

If you’re a commercially driven sales professional with strong pharma experience and a passion for building long-term client relationships, this is a seriously strong opportunity! We’re working with a leading international B2B events business within the healthcare space, looking for a Key Account Director to take ownership of major pharmaceutical relationships and drive significant sponsorship and exhibition revenue.

  • Securing and growing key pharma accounts across sponsorship and exhibition opportunities
  • Building long-term, trusted relationships with senior stakeholders in pharmaceutical organisations
  • Driving revenue through renewals, upselling, and multi-event commercial packages
  • Leading client conversations, presentations, and commercial negotiations
  • Developing structured account plans to maximise long-term value
  • Collaborating with internal teams to shape compelling commercial offerings

5–7 years’ B2B sales experience within pharma, life sciences, media, or events

  • Strong consultative selling style with confidence managing complex accounts
  • Work with major pharmaceutical brands across a high-value portfolio
  • Strong earning potential with uncapped commission structure
  • Opportunity to build deep, long-term client relationships rather than transactional sales

Director, Customer Account Manager employer: SAVVY RECRUITMENT

As a leading international B2B events business in the healthcare sector, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer extensive growth opportunities and an uncapped commission structure, allowing you to maximise your earning potential while building meaningful, long-term relationships with major pharmaceutical clients in a vibrant London setting.
SAVVY RECRUITMENT

Contact Detail:

SAVVY RECRUITMENT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the pharma and events industry. Attend relevant events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Prepare for those interviews! Research the company and its key clients thoroughly. Understand their needs and think about how you can add value. We want you to walk in with confidence, ready to showcase your consultative selling style and how you can drive revenue.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for managing those major pharmaceutical relationships.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!

We think you need these skills to ace Director, Customer Account Manager

B2B Sales Experience
Pharmaceutical Knowledge
Client Relationship Management
Consultative Selling
Account Management
Commercial Negotiation
Presentation Skills
Revenue Growth Strategies
Stakeholder Engagement
Account Planning
Collaboration with Internal Teams
Upselling Techniques
Long-term Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Key Account Director role. Highlight your B2B sales experience in pharma and any successful client relationships you've built. We want to see how you can drive revenue and secure key accounts!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your consultative selling style has led to success in the past. Be sure to mention specific achievements that demonstrate your ability to manage complex accounts.

Showcase Your Relationship-Building Skills: In your application, emphasise your ability to build long-term, trusted relationships with senior stakeholders. Share examples of how you've successfully collaborated with internal teams to create compelling commercial offerings that resonate with clients.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this fantastic opportunity!

How to prepare for a job interview at SAVVY RECRUITMENT

✨Know Your Pharma Stuff

Make sure you brush up on the latest trends and challenges in the pharmaceutical industry. Being able to discuss current events or recent developments will show that you're not just knowledgeable but also genuinely interested in the field.

✨Build Your Relationship Strategy

Prepare to talk about how you’ve successfully built long-term relationships in your previous roles. Have specific examples ready that highlight your consultative selling style and how you've managed complex accounts.

✨Showcase Your Negotiation Skills

Be ready to discuss your approach to client conversations and negotiations. Think of a time when you turned a challenging situation into a win-win for both parties, as this will demonstrate your ability to drive revenue through renewals and upselling.

✨Collaborate and Communicate

Since collaboration is key in this role, think about how you’ve worked with internal teams to create compelling commercial offerings. Be prepared to share examples of how you’ve successfully collaborated to achieve common goals.

Director, Customer Account Manager
SAVVY RECRUITMENT

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