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- Tasks: Lead client projects, ensuring smooth delivery and effective communication.
- Company: Forward-thinking training and development business with a collaborative culture.
- Benefits: Competitive salary, remote work, and opportunities for career growth.
- Why this job: Make a real impact on client satisfaction in a dynamic environment.
- Qualifications: Experience managing projects and excellent organisational skills.
- Other info: Join a growing team where your contributions matter!
The predicted salary is between 32000 - 35000 £ per year.
📍 Remote working with access to London for team meetings
An exciting opportunity has opened for a highly organised and proactive Client Success Manager to join a forward-thinking business. This role is ideal for someone who thrives in a fast-paced environment, enjoys working across teams, and wants to play a central role in ensuring programmes are delivered smoothly and effectively.
You will be a key point of contact for clients, managing projects from initial setup through to feedback and review. This is a chance to join a collaborative, growing organisation where your input will directly impact client satisfaction and operational excellence.
What the role involves 🔎
- Lead the delivery of client projects, ensuring clear communication, accurate documentation, and smooth coordination.
- Build trusted client relationships through regular contact and reliable follow-up.
- Oversee project tools and systems, keeping timelines, content, and communications accurate and up to date.
- Support trainers and delegates with briefing, scheduling, and logistics for virtual and in-person events.
- Gather and analyse feedback to inform improvements and share insights with the wider team.
What we’re looking for 🎯
- Experience managing multiple projects and busy team schedules.
- Excellent organisational skills, with strong attention to detail and a structured, process-driven mindset.
- A confident, approachable communicator who can collaborate effectively with diverse teams.
- A proactive, problem-solving attitude and ability to stay composed under pressure.
- Comfortable using project management and collaboration tools, and quick to pick up new systems.
This is genuinely a brilliant opportunity to take your career to the next level so if this role sounds like the next step that you have been looking for, reach out to us now for more details! #beSAVVY
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Client Success Manager employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their values, especially in client success roles.
✨Tip Number 3
Practice your communication skills! As a Client Success Manager, being approachable and clear is key. Try mock interviews with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Success Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Manager role. Highlight your experience in managing projects and working with teams, as this is what we’re really looking for!
Show Off Your Organisational Skills: We love a candidate who can demonstrate strong organisational skills. Use specific examples from your past experiences to show how you’ve successfully managed multiple projects or busy schedules.
Be Personable and Approachable: As a key point of contact for clients, it’s important to come across as friendly and approachable. Let your personality shine through in your application – we want to see the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at SAVVY RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Success Manager role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can directly contribute to client satisfaction and operational excellence.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples that demonstrate your ability to manage multiple projects and busy schedules. Think of specific situations where your attention to detail and structured approach made a difference in project delivery.
✨Communicate Confidently
As a Client Success Manager, you'll need to build trusted relationships with clients. Practice your communication skills before the interview. Be ready to discuss how you've effectively collaborated with diverse teams and maintained clear communication in past roles.
✨Be Proactive and Problem-Solving
During the interview, highlight your proactive attitude and problem-solving abilities. Share examples of challenges you've faced in previous roles and how you successfully navigated them. This will show that you can stay composed under pressure and are ready to tackle any issues that may arise.
