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- Tasks: Lead client partnerships and mentor a dynamic account management team.
- Company: Fast-growing, award-winning social and creator agency with a creative culture.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunity to influence major brand accounts during a key growth phase.
- Why this job: Join a culturally relevant agency and shape the future of client services.
- Qualifications: 6+ years in agency roles with strong account management and team leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
A fast-growing, award-winning social and creator agency is looking for an experienced Head of Client Services to lead its client partnerships team during a major stage of growth.
Our client is looking for someone established, confident and commercially sharp who knows how to build strong relationships, run high-performing accounts and bring structure to a growing team.
You’ll work closely with founders and senior leadership to oversee key client partnerships, strengthen internal processes, and help turn exciting opportunities into long-term retained relationships. This isn’t cold sales or outbound focused — it’s about leading from the front, building trust, and helping shape standout creative and commercial solutions once conversations are already in motion.
- Leading the client services function across major brand accounts
- Managing and mentoring the account management team
- Supporting pitches, proposals and commercial packaging alongside leadership
- Driving strong client retention, satisfaction and account growth
- Building trusted relationships with senior stakeholders and agency partners
Currently working at Head of Client Services level (or equivalent) within a social, creator or influencer agency
~6+ years’ agency experience with a strong account management foundation
~ Experience managing teams and overseeing multiple large accounts
~ Strong understanding of social-first campaigns, creator marketing and digital culture
This is a brilliant opportunity to join a culturally relevant, creatively ambitious agency at a key moment in its growth — with real influence over how the client services function evolves from here.
Service Coordinator - Immediate Start Service Coordinator - Immediate Start in City of London employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator - Immediate Start Service Coordinator - Immediate Start in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a simple yet effective way to reinforce your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Let’s get you that job!
We think you need these skills to ace Service Coordinator - Immediate Start Service Coordinator - Immediate Start in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your relevant experience in client services and account management, and show us how you can bring value to our team.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've built strong relationships or driven client satisfaction in your previous roles.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is confident and commercially sharp, so don’t be afraid to show us what makes you unique and how you can lead from the front.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing agency.
How to prepare for a job interview at SAVVY RECRUITMENT
✨Know Your Stuff
Before the interview, dive deep into the agency's work, especially their social-first campaigns and creator partnerships. Familiarise yourself with their recent projects and successes, so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing teams and accounts. Prepare specific examples of how you've built strong relationships and driven client satisfaction in previous roles. This will demonstrate your ability to lead from the front and mentor others.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific client situations or challenges. Think through potential scenarios related to account management and client retention, and be ready to share your thought process and solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the agency's vision for growth, how they measure client satisfaction, or what challenges they foresee in the evolving digital landscape. This shows your genuine interest and strategic thinking.