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- Tasks: Lead client partnerships and mentor a dynamic account management team.
- Company: Fast-growing, award-winning social and creator agency with a creative culture.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunity to influence agency growth in a high-energy environment.
- Why this job: Join a culturally relevant agency and shape the future of client services.
- Qualifications: 6+ years in agency roles with strong account management and team leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
A fast-growing, award-winning social and creator agency is looking for an experienced Head of Client Services to lead its client partnerships team during a major stage of growth. This is a genuinely exciting opportunity for someone already operating at a senior level within a social-first or influencer agency environment. Our client is looking for someone established, confident and commercially sharp who knows how to build strong relationships, run high-performing accounts and bring structure to a growing team. You’ll work closely with founders and senior leadership to oversee key client partnerships, strengthen internal processes, and help turn exciting opportunities into long-term retained relationships. This isn’t cold sales or outbound focused — it’s about leading from the front, building trust, and helping shape standout creative and commercial solutions once conversations are already in motion.
What you’ll be doing:
- Leading the client services function across major brand accounts
- Managing and mentoring the account management team
- Acting as the senior point of contact across key partnerships and campaigns
- Supporting pitches, proposals and commercial packaging alongside leadership
- Tightening processes, workflows and delivery standards as the agency scales
- Driving strong client retention, satisfaction and account growth
- Building trusted relationships with senior stakeholders and agency partners
What they’re looking for:
- Currently working at Head of Client Services level (or equivalent) within a social, creator or influencer agency
- 6+ years’ agency experience with a strong account management foundation
- Experience managing teams and overseeing multiple large accounts
- Strong understanding of social-first campaigns, creator marketing and digital culture
- Commercially aware, organised and confident with senior stakeholders
- Someone proactive, calm under pressure and excited by high-growth environments
This is a brilliant opportunity to join a culturally relevant, creatively ambitious agency at a key moment in its growth — with real influence over how the client services function evolves from here.
Head of Client Services in City of London employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Services in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with someone from the agency, share your insights on social-first campaigns or creator marketing. This not only demonstrates your knowledge but also shows you're genuinely interested in the role.
✨Tip Number 3
Prepare for those interviews! Research the agency’s recent projects and think about how your experience aligns with their goals. Be ready to discuss how you can help strengthen client partnerships and drive account growth.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Head of Client Services in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Client Services role. Highlight your experience in managing teams and building client relationships, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led client services in a social-first environment and how you can contribute to our growth.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve driven client retention and satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at SAVVY RECRUITMENT
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in social media and creator marketing. Brush up on successful campaigns and be ready to discuss how you can bring that knowledge to the table. This shows you’re not just experienced, but also passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and built strong client relationships. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to lead from the front and mentor others effectively.
✨Be Ready to Discuss Processes
Since the role involves tightening processes and workflows, come prepared with ideas on how to improve efficiency. Share past experiences where you implemented changes that led to better client satisfaction or account growth. This will highlight your proactive approach.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current client partnerships and express genuine interest in their agency's culture. This will help you stand out as someone who values relationships, which is key for this role.