At a Glance
- Tasks: Manage key pharmaceutical client relationships and ensure compliance for successful events.
- Company: Join a fast-growing, market-leading event production business focused on healthcare.
- Benefits: Enjoy a hybrid work model, competitive salary, and performance bonuses.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the industry.
- Qualifications: Experience in account management and project management is essential; healthcare experience is a plus.
- Other info: This role offers a chance to grow within a supportive and innovative environment.
The predicted salary is between 28000 - 32000 £ per year.
We have a fantastic new opportunity for an experienced Customer Success Executive/ Key Account Manager who is passionate about events and developing strong relationships with key clients. You would be joining an established, market-leading and fast-growing event and exhibition production business to help them manage clients and deliver services through seamless project management in order to help their pharmaceutical focused events succeed.
The successful candidate will support the sales and marketing teams, focusing on their top pharmaceutical clients.
What will this role include?
- Managing top pharmaceutical client relationships and ensuring compliance.
- Team Collaboration - working with sales and marketing for seamless service delivery.
- Assisting clients with paperwork to ensure timely payment and regulatory adherence.
- Overseeing approval of artwork and materials, ensuring compliance.
- Communicating client needs and feedback to internal teams.
- Keeping up to date with industry regulations for proactive support.
- Addressing inquiries and concerns promptly.
- Collaborating with client legal and finance teams on MSAs.
- Enhancing client satisfaction and retention with the Head of Pharmaceutical Accounts.
- Providing compliance guidance, support, training, and updated materials.
- Working with Compliance Hub for compliance support.
The ideal candidate will have/ be:
- Must have account management experience within events.
- Experienced Project Manager.
- Effective Communicator: Engage well with individuals at all levels.
- Organized and Detail-Oriented: Manage multiple tasks efficiently.
- Client Relationship Builder: Foster strong client relationships and offer support.
- Customer-Focused: Thrive in roles involving direct client interaction.
- Flexible and Adaptable: Meet evolving client and organizational needs.
- Relevant Experience: Preferred but not required in compliance or healthcare/pharmaceutical sectors.
This is a brilliant opportunity to develop your skills as part of a dynamic, growing company. So if you think you fit the above criteria and you’re ready to take the next step in your career, make sure to get in touch with us now for more info!
B2B Event Key Account Manager employer: SAVVY RECRUITMENT
Contact Detail:
SAVVY RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Event Key Account Manager
✨Tip Number 1
Network within the healthcare and pharmaceutical sectors. Attend industry events, webinars, or conferences to meet potential clients and learn about their needs. Building relationships in these circles can give you an edge when applying for the Key Account Manager position.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the pharmaceutical events space. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and compliant, which is crucial for this role.
✨Tip Number 3
Prepare to showcase your project management skills. Think of specific examples where you've successfully managed multiple tasks or projects simultaneously, especially in a client-facing role. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills. As an effective communicator, you'll need to engage with various stakeholders. Consider role-playing scenarios where you address client concerns or collaborate with internal teams to ensure smooth service delivery.
We think you need these skills to ace B2B Event Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the events sector. Emphasise any project management skills and client relationship-building experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and your ability to manage key client relationships. Mention specific examples of how you've successfully navigated compliance issues or enhanced client satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, organisational abilities, and adaptability. These are crucial for the role, so provide examples of how you've demonstrated these traits in past positions.
Show Industry Knowledge: Demonstrate your understanding of the pharmaceutical and healthcare sectors. Mention any relevant regulations or compliance knowledge you possess, as this will show your potential employer that you're proactive and well-informed.
How to prepare for a job interview at SAVVY RECRUITMENT
✨Showcase Your Project Management Skills
As a B2B Event Key Account Manager, you'll need to demonstrate your project management expertise. Be prepared to discuss specific examples of how you've successfully managed events or projects in the past, highlighting your organisational skills and attention to detail.
✨Emphasise Client Relationship Building
This role requires strong client relationship management. During the interview, share stories that illustrate how you've built and maintained relationships with key clients, especially in the healthcare or pharmaceutical sectors, if applicable.
✨Understand Compliance Regulations
Familiarise yourself with industry regulations related to healthcare events. Being able to discuss compliance issues and how you've navigated them in previous roles will show your potential employer that you're proactive and knowledgeable.
✨Demonstrate Effective Communication
Effective communication is crucial for this position. Prepare to showcase your ability to engage with various stakeholders, from clients to internal teams. Consider discussing how you've handled client feedback and inquiries in the past.