At a Glance
- Tasks: Support residents with information and advice in Adult Social Care.
- Company: Join SAVS, a leader in the Voluntary and Community sector.
- Benefits: Enjoy a competitive salary, hybrid working, and unique perks like birthday leave.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in voluntary or community work is a plus.
The predicted salary is between 28500 - 28500 £ per year.
Organisation: SAVS
Salary: £28,500 per annum
Role Type: Full Time
Hours: 37 hours per week
Closing Date: 10/08/2026
Interview Date: 17/08/2026
SAVS are recruiting 2 x Voluntary Sector Front Door Officers (Adult Social Care) for 37 hours per week (Mon – Fri).
Additional benefits include:
- Parking pass
- Hybrid working
- Training opportunities
- Employee assistance programme
- Upon completion of probation: Birthday leave & Wellbeing day
This position is currently funded until 31 March 2029.
SAVS supports, promotes and represents the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector in Southend. This post forms part of a partnership model between the VCFSE sector and SCC.
The purpose of this post is to provide knowledge and resources to the Southend City Council Adult Social Care Contact Centre and support residents with up-to-date information, advice and direct signposting at the first point of contact. Responsibilities include:
- Providing a quicker, more informed response from the service for advice, information and signposting.
- Dealing with a range of enquiries (via telephone and some in person), processes and procedures by various channels from both external and internal customers contacting the adult social care contact centre.
- Taking direct calls from local residents or following up on more complex advice and signposting in a call back style.
- Supporting quicker resolution to requests for guidance and improving people’s personal situation.
- Ensuring that all individuals who pass through the service are accurately recorded, following up to ensure that they have received good support; completing monitoring as required to demonstrate outcomes of the service.
- Communicating effectively and efficiently with colleagues, management and internal departments.
The successful candidate will ideally have experience working within a voluntary or community group, or with a range of agencies, and will have a strong network/knowledge of contacts.
This role is subject to a basic DBS check. If you are not contacted for an interview, then unfortunately your application has been unsuccessful.
SAVS ensures they are always recruiting, retaining and promoting a diverse mix of colleagues who are representative of the diversity in our local communities.
2 x Voluntary Sector Front Door Officers (Adult Social Care) employer: Savs
SAVS is an exceptional employer dedicated to supporting the Voluntary, Community, Faith and Social Enterprise sector in Southend. With a strong commitment to employee wellbeing, we offer benefits such as hybrid working, training opportunities, and unique perks like birthday leave and a wellbeing day after probation. Our inclusive work culture fosters personal and professional growth, making it a rewarding place for those passionate about making a difference in the community.
