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- Tasks: Be the go-to expert for identity security, guiding clients through complex transformations.
- Company: Join Saviynt, a leader in AI-powered identity security solutions.
- Benefits: Enjoy a dynamic work environment with growth opportunities and a supportive culture.
- Why this job: Make a real impact by safeguarding digital assets for top brands and institutions.
- Qualifications: 10-15 years in identity security with strong client engagement skills.
- Other info: Work in a high-growth company focused on innovation and collaboration.
The predicted salary is between 48000 - 84000 £ per year.
Identity Security – Technical Account Manager – EMEA
Saviynt\’s AI-powered identity platform manages and governs human and non-human access to all of an organization\’s applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
We\’re looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn’t just about support; it\’s about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You\’ll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value.
What You\’ll Be Doing
- Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey
- Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, ROMs, and SOWs
- Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges
- Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization
- Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues
- Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes
- Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform
- Internal Collaboration: Act as a critical liaison between clients, our CPS team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence
- Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow
What You Bring (Your Identity Security Arsenal)
- Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving
- Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization
- Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight
- Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations
- Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation
Technical Stack Proficiency
- Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML
- Database Management: Oracle, Sybase, MSSQL, MySQL
- Directory Services: LDAP, Active Directory
- Enterprise HR Systems: SAP, PeopleSoft
- Programming Languages: Java, .NET, or C++
- Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)
- Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit
Security Domain Knowledge
- Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience
- PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus
- Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors
- Directory Services: Knowledge of LDAP, Active Directory, and Azure AD
- SaaS Platform Expertise: Must have experience working with SaaS security platforms
- Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage
IGA Product Experience
- Core IGA Platforms: Must have experience with SailPoint, Okta, Oracle OIM, or Saviynt
- Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial
- Access Management (Nice to know): Familiarity with Access Management, SSO, and MFA concepts
Management & Client Engagement
- Stakeholder Management: Experience in leading program boards and engaging with senior management
- RFP & Contract Management: Experience responding to service RFPs, scoping projects, estimating, and producing SOWs
If required for this role, you will:
– Complete security & privacy literacy and awareness training during onboarding and annually thereafter
– Review, understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy; Incident Response Policy/Procedures; Business Continuity/Disaster Recovery Policy/Procedures; Mobile Device Policy; Account Management Policy; Access Control Policy; Personnel Security Policy; Privacy Policy
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries: Software Development
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Identity Security - Technical Account Manager - EMEA employer: Saviynt
Contact Detail:
Saviynt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Identity Security - Technical Account Manager - EMEA
✨Tip Number 1
Network like a pro! Get out there and connect with people in the identity security field. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in identity security. This gives potential employers a tangible look at what you can bring to the table, especially for a role like Technical Account Manager.
✨Tip Number 3
Prepare for interviews by diving deep into Saviynt’s platform and its features. Understand how it fits into the broader identity security landscape. Being able to discuss specific use cases and solutions will set you apart from other candidates.
✨Tip Number 4
Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in Saviynt and helps us track your application better. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Identity Security - Technical Account Manager - EMEA
Some tips for your application 🫡
Show Your Passion for Identity Security: When writing your application, let your enthusiasm for identity security shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your relevant experience in identity governance and administration. We’re looking for specific examples of how you've tackled complex projects and delivered results, so don’t hold back on the details!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—something we value highly!
How to prepare for a job interview at Saviynt
✨Know Your Identity Security Inside Out
Make sure you brush up on your identity security knowledge before the interview. Saviynt is looking for someone who truly understands the nuances of identity governance and administration. Be prepared to discuss your past experiences and how they relate to the role.
✨Showcase Your Technical Expertise
Since this role requires deep technical knowledge, be ready to dive into specifics about your experience with technologies like XML, LDAP, and various IGA platforms. Prepare examples of complex projects you've led and how you tackled technical challenges.
✨Demonstrate Client Engagement Skills
Saviynt values strong relationships with clients, so think of instances where you've successfully built trust and provided strategic guidance. Be ready to share how you’ve managed client expectations and delivered value in previous roles.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Think of situations where you identified recurring issues and implemented solutions. This will show your proactive approach and ability to enhance client environments effectively.
